Home/Support/FAQ/

Xiaomi Smart Blender always shows offline in Mi Home APP, or cannot connect to WiFi, how to solve it?

/

Xiaomi Smart Blender always shows offline in Mi Home APP, or cannot connect to WiFi, how to solve it?

1. The product does not support 5G WiFi, check whether the router at home is 2.4G WiFi;

2. Check whether the distance between the router and the device is too far, and try to bind again after getting close to the router;

3. Whether the WiFi ssid and password have special characters or Chinese, try to change the network ssid and password;

4. Check whether the router has set MAC address filtering or opened the black and white list;

5. Check whether the WiFi password is entered correctly;

6. Check whether the App is allowed to connect to the Internet on the phone;

7. If security software is installed in the mobile phone or the mobile phone itself has security restrictions, please allow the device to trust the APP and allow the use of network permissions.

8. Try another network.