Why does the box have 4K resolution function, but I can't play a movie with 4K resolution?
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Why does the box have 4K resolution function, but I can't play a movie with 4K resolution?
Solution: 1. Confirm whether your video software is the latest version, 2. Confirm whether other movies can be played in 4K resolution. If so, it may be that the limited movie resolution or copyright factors may prevent you from watching 4K videos.