Mi Smart Standing Fan 2

1.Q: Does Mi Smart Standing Fan 2 support to connect to network？

A:Mi Smart Standing Fan 2 supports WiFi function,after accessing the network through Mi Home APP, functions such as opening/closing of the fan can be realized remotely.

 

2.Q:Does Mi Smart Standing Fan 2 need to connect to Mi Router？

A:Mi Smart Standing Fan 2 is compatible with major routers on the market.It has the following requirements for wireless network:

1. Only 2.4G WiFi network can be connected; 5G WiFi is not supported;

2. SSID of WIFI does not support Chinese and special characters;

3, WiFi encryption mode should be WPA/WPA2, does not support WEP;

4, The router needs to enable DHCP function, and doesn‘t support specified static IP, web authentication and 802.1x network for enterprises.

 

3.Q:How to reset Mi Smart Standing Fan 2 WiFi?

A: Press the

 

 

and

 

 

at the same time,when you listen to the “drop”sound,resetting WiFi is successful,it will enter the status of waiting for connection.

WiFi of Mi Smart Standing Fan 2 needs to be reset under the following conditions:

1. Replace the Mi Home APP account bound by the fan;

2. Replace the router connected to the fan;

3. Change the password and account of the router;

4. Mi Home APP cannot control the fan.

 

4.Q:What’s the status of the WIFI indicator light of Mi Smart Standing Fan 2？

 

5.Q:Does Mi Smart Standing Fan 2 have bluetooth gateway function？

A:Mi Smart Standing Fan 2 doesn’t have bluetooth gateway.

 

6.Q: How does Mi Smart Standing Fan 2 turn on through App？

A: Enter Mi Home App,click Mi Smart Standing Fan 2,click the power button to turn it on, and click again to turn it off.

 

 

7.Q: How does Mi Smart Standing Fan 2 adjust the air volume through the APP?

A:Open the APP, click Mi Smart Standing Fan 2, and then select the gear Settings, 100 gears in total.

 

8.Q:How does Mi Smart Standing Fan adjust the fan shake head through the APP?

A:Open the Mi Home APP, click Mi Smart Standing Fan 2, and then click the shake head switch to turn on the shake head function,you can choose 30°, 60°, 90°, 120°, 140°.

 

9.Q: How to set a timer shutdown through the APP?

A:Open Mi Home APP, click Mi Smart Standing Fan 2, and then click the value in the timer shutdown option to set the timer shutdown time.Maximum 8 hour timing, accurate to minute.You can also turn on 24 hours long timer by setting.

 

10.Q:How to turn on/off the indicator light/cue tone/child lock of Mi Smart Standing Fan 2 through the Mi Home App?

A:Open the Mi Home APP, click Mi Smart Standing Fan 2, swipe up to the bottom to display the relevant function switch, click to open or close.After the fan opens the child lock, operate any key, all the indicator lights flash 2 times, and the buzzer rings twice "drop". The fan doesn't respond to the key operation;In the Mi Home APP plugin of this product, you can turn off the child lock function through resetting Wi-Fi or rebooting after unplugging.

 

11.Q:Does Mi Smart Standing Fan 2 support multiplayer controls?

A:Support.Share it with the designated user through the "Mi Home" APP.Open Mi Home APP, click Mi Smart Standing Fan 2, and click Select Device Share on the upper right corner to share to other Mi account user.

 

12.Q:Does Mi Smart Standing Fan 2 support firmware upgrade?

A:Mi Smart Standing Fan 2 supports firmware upgrades.Check for firmware updates by clicking on the Mi Smart Standing Fan 2 plugin at the top right corner...Select General Settings to check for firmware updates. If there is a new firmware, click Update Now.

 

13.Q: After Mi Smart Standing Fan 2 is shared with others, can the shared person upgrade the firmware?

A: It is not supported for users to upgrade the firmware of the product. It can be turned on and off through network control.

 

14.Q: How to unbind Mi Smart Standing Fan 2？

A: 1. Open the Mi Smart Standing Fan 2 plugin, click on the upper right corner to enter Settings, and click on the bottom to delete the device to unbind it.

2. It can also be unbound by resetting WIFI.

 

1.Q:What if the device is always offline, or WIFI cannot be connected?

A:1. Confirm whether Mi Smart Standing Fan 2 is powered on and running normally.

2. Confirm whether WIFI is normal.

3. Check whether the fan is offline for more than half an hour. If the fan is offline for more than half an hour, you need to reset the Wi-Fi. Check whether the router frequency band is 2.4G, if not, adjust the router frequency band to 2.4G,

4. Please unplug the power cord and turn it on again 10 seconds later (the power needs to be discharged for a period of time). Try to reset the WiFi of Mi Smart Standing Fan 2 and reconnect.

5. Reset the fan Wi-Fi and reconnect the APP. If the connection fails, you can change the network environment such as the hot spot of the phone and try again.

 

2.Q: Why can't Mi Home App find the device?

A:Select "Trust this APP" in the "Mobile Settings" - "App Management" - "Mi Home App".Pull down the screen of the phone to turn on the function of "Location Information". It is suggested to exit the Mi account and select the corresponding region when you log in again.

 

3.Q: What are the requirements of the fan connection network for the router?

A: The fan is compatible with most routers on the market;The router supports WPA and WPA2 encryption, but doesn't support WEP.DHCP must be enabled on the router, and static IP is not supported.Web authentication and enterprise oriented 802.1x network authentication are not supported.

 

4.Q: What about the fan blade swing?

A: 1. Check whether the fan blade knob is tightened;

2. Check whether the fan blade is deformed;

3. Remove the fan blade and rotate it 180 degrees. After installing it, try whether the lower fan blade will swing;

4. After-sale test, whether it is a performance fault

 

5.Q: What if there is abnormal noise at Mi Smart Standing Fan 2?

A: What if there is abnormal noise at Mi Smart Standing Fan 2?

 

6.Q: What if Mi Smart Standing Fan 2 doesn't turn on?

A: Press the switch button to switch machine/mode, when there is no response or alarm sound:

1. Check whether the power socket is powered;

2. Check whether the bolt of the base is loose;

3. Check whether the connection between the pillar and the base is in correct alignment;

4. After-sale test.

 

7.Q:Why there is no response when turning on the fan shaking function?

A: Reenergize the fan and start the shaking function (press the button or the APP to open) to check whether the device is normal. If the physical button of the child lock is opened, it will be invalid. You can open the shaking or close the child lock in the APP.If the fan doesn't shake head, you need after-sale testing.