1. Please check whether the WiFi can access the Internet normally;
2. Check whether the WiFi password of the smart device is correct;
3. The external network speed is slow;
4. Whether the router has turned on the anti-rubbing network and wireless access control;
5. The public WiFi network cannot be connected (such as CMCC);
6. The 5G network cannot be connected (the camera can connect to 5G WiFi);
7. The name of WiFi is recommended to be set to English letters or numbers;
8. The length of the WiFi name cannot be too long (not more than 32 bits).
Tip:
There is no restriction on the router brand, it needs to support the wireless network IEEE802.11b/g/n and wpa/wpa2 encryption method to connect
If the above operation is invalid, it is recommended to change the network operator for testing. If some special networks have the port blocking function, the smart device may not be able to be used.