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What to do if video playback on the Xiaomi 2K Monitor A27Qi is not smooth?

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What to do if video playback on the Xiaomi 2K Monitor A27Qi is not smooth?

If video playback on the Xiaomi 2K Monitor A27Qi is not smooth, please refer to the following steps:
1. Confirm if other devices are playing video normally to rule out a source issue;
2. Try using a different video source to see if the playback improves;
3. Ensure you are using a standard HDMI cable, as non-standard cables can cause playback issues;
4. If you are using a video adapter, check that the connection is firm. Try replacing the adapter with another one to ensure it is not the cause of the problem.
If none of these steps resolve the issue, please contact the local after-sales service center for further inspection.