REDMI 17C 5G FAQ

Product Overview
Q1: What are the selling points of the REDMI 17C 5G?
A: For your reference, here are the selling points of the REDMI 17C 5G:
1. It features an immersive 6.9" display that supports up to a 120Hz high refresh rate.
2. It is equipped with a massive 6000mAh (typ) battery that provides up to 105 hours of music playback.
3. It supports up to 33W fast charging, which can reach 80% battery in 90 minutes.
4. It is powered by the MediaTek Dimensity 6300 chipset with 5G connectivity, and supports up to 8GB RAM with memory extension.
5. It features a sleek and refined design, and offers IP64 dust and water resistance.
6. It features a 50MP AI camera system that captures vivid moments with stunning clarity.
 
Q2: What is the positioning of the REDMI 17C 5G and who is it for?
A: This REDMI 17C 5G is positioned as a durable and practical smartphone that prioritizes long battery life, a large eye-care display, and aesthetic design. It is suitable for those who value all-day battery performance, comfortable screen viewing for extended periods, and reliable everyday performance.
 
Q3: What does the exterior of the REDMI 17C 5G look like?
A: Here are the exterior details of the REDMI 17C 5G:
Note:
Please note that the area below the rear camera and flash is purely decorative and currently serves no specific function.
 
Q4: What color options are available for the REDMI 17C 5G?
A: The REDMI 17C 5G is available in three color options, including black, brown and purple.
Note:
Available colors may vary by country or region; please refer to local official sales channels.
Q5: Where can the SN and IMEI numbers of the REDMI 17C 5G be viewed?
A: The SN and IMEI of the REDMI 17C 5G can be viewed in the following locations:
1. You can check the SN and the IMEI of the REDMI 17C 5G on the packing box and the label on the body.
2. On the phone, enter *#06#, and you can check the IMEI and SN.
3. Open the [Settings] App >> [About phone] >> [Detailed info and specs] >> [Status] >> tap [Model] to check the SN >> tap [IMEI] to check the IMEI.
 
Q6: What are the dimensions and weight of the REDMI 17C 5G?
A: Here are the dimensions and weight specifications of the REDMI 17C 5G:
Package dimensions (H × W × T):
Includes charger: 187 x 95 x 60 mm.
Without charger: 187 x 95 x 42 mm.
Product dimensions (H × W × T):
171.56 * 79.47 * 8.05 mm
Package weight:
Without charger: approx. 376 g.
With charger: approx. 478 g.
Product weight:
Approximately 211g.
Note:
Data provided by internal laboratories. Industry measurement methods may vary. Actual results may differ. Products may vary by region; please refer to the actual product.
 
Screen Display
Q1: What is the screen size, ratio, and screen-to-body ratio of the REDMI 17C 5G?
A: This REDMI 17C 5G has a 6.9-inch (20:9) screen with a screen-to-body ratio of 89.90%.
 
Q2: What is the screen resolution of the REDMI 17C 5G?
A: Its screen resolution is 1600 * 720 (HD+), and its pixel density is 254.28 PPI.
 
Q3: What is the refresh rate of the REDMI 17C 5G, and how is it adjusted?
A: Here are the refresh rate specifications and adjustment method:
1. It supports two screen refresh rate options: up to 120 Hz.
2. The refresh rate can be adjusted in the display settings menu on the device: [Settings] >> [Display & brightness] >> [Refresh rate] >> [Custom], then you can adjust it as you prefer.
3. The REDMI 17C 5G delivers a dynamic 240 Hz touch sampling rate and boosts instantaneous responsiveness to an astonishing 3200 Hz—ensuring every tap is tracked with zero delay.
 
Q4: What is the brightness range of the REDMI 17C 5G screen?
A: Here are the brightness specifications of the REDMI 17C 5G screen:
It features a local peak brightness (HBM) of 810 nits and a maximum manual brightness (Typ.) of 660 nits. The screen's minimum brightness is 4 nits.
 
Q5: What to do if the touchscreen of the REDMI 17C 5G is unresponsive?
A: Thank you for supporting Xiaomi products. After a version update or a fresh installation, the App has not yet completed compilation and optimization; consequently, you may experience slight lag during the initial few uses. Once the compilation and optimization process is complete, the lag issue will improve.
If lag issues persist even after application compilation and optimization, please refer to the following steps:
1. Restart the device to reset the system.
2. Clean the screen surface to remove any dirt or moisture.
3. Remove any protective film that may interfere with touch sensitivity.
4. Check for system updates and install them if available.
If the issue persists, contact the local official after-sales service center for further assistance.
 
Q6: What to do if the screen brightness of the REDMI 17C 5G changes automatically?
A: If the REDMI 17C 5G screen brightness changes automatically, the following information may help:
1. The REDMI 17C 5G supports an ambient light sensor that automatically adjusts screen brightness based on the surrounding lighting conditions.
2. The Auto brightness function of the REDMI 17C 5G can be turned off in the display settings ([Settings] >> [Display & brightness] >> turning off [Automatic brightness]) to prevent automatic changes.
3. If the Auto brightness behavior seems erratic, the ambient light sensor of the REDMI 17C 5G should be checked for obstructions such as screen protectors or dirt.
 
Q7: What is the function of HDR display on the REDMI 17C 5G?
A: The REDMI 17C 5G does not support HDR display.
 
Q8: What to do if the screen of the REDMI 17C 5G is hard to see in sunlight?
A: The REDMI 17C 5G supports Sunlight mode to improve visibility outdoors. This mode can be enabled in the display settings, and the device will automatically increase screen brightness and contrast for improved visibility under bright sunlight.
Please note that the Sunlight mode requires the Automatic brightness feature to be enabled.
 
Q9: What dimming methods does the REDMI 17C 5G support?
A: The REDMI 17C 5G supports DC dimming.
 
Network Issues
Q1: Does the REDMI 17C 5G support Wi-Fi 6/7, and what router settings are required?
A: The REDMI 17C 5G supports Wi-Fi 5 technology, including 2.4 GHz (IEEE 802.11b/g/n) and 5 GHz (IEEE 802.11a/n/ac). To use Wi-Fi with it, the router should be configured to broadcast on compatible 2.4 GHz or 5 GHz channels.
 
Q2: What to do if the REDMI 17C 5G cannot connect to 5G Wi-Fi?
A: If the REDMI 17C 5G cannot connect to a 5 GHz Wi-Fi network, the following steps can be tried:
1. Ensure the router is broadcasting on a channel compatible with the device. The router settings should be checked to ensure the 5 GHz band is enabled and broadcast.
2. Verify the network password is entered correctly.
3. The REDMI 17C 5G supports IEEE 802.11a/n/ac on the 5 GHz band, and the device should be placed within range of the router.
4. Restart the router and the device to refresh the connection.
 
Q3: How is a shared hotspot enabled on the REDMI 17C 5G?
A: To enable the portable hotspot on the REDMI 17C 5G, please open the [Settings] App >> [More connectivity options] >> [Portable hotspot] >> enable [Portable hotspot] and adjust the related settings. It allows Wi-Fi and hotspots to be turned on simultaneously, so the mobile data connection can be shared while staying connected to a Wi-Fi network.
 
Q4: Does the REDMI 17C 5G support an Ethernet connection via an adapter?
A: The REDMI 17C 5G supports an Ethernet connection via a Type-C to Ethernet adapter. The USB Type-C port of the device allows wired network connectivity through compatible adapters. Please note that this feature is subject to the specific adapter's chipset compatibility with the device's system.
 
Bluetooth
Q1: What Bluetooth version is supported by the REDMI 17C 5G?
A: The REDMI 17C 5G supports Bluetooth version 5.4.
 
Q2: What Bluetooth codecs are supported by the REDMI 17C 5G?
A: The REDMI 17C 5G supports the SBC, AAC, LDAC, and LDAC Bluetooth audio codecs.
The REDMI 17C 5G does not support aptX, aptX HD, aptX Adaptive, LHDC 1.0, LHDC 2.0, LHDC 3.0, LHDC 4.0, LHDC 5.0, LC3, Auracast, and MIHC codecs.
 
Q3: Does the REDMI 17C 5G support LE Audio?
A: The REDMI 17C 5G does not support LE Audio.
 
Q4: What to do if the REDMI 17C 5G cannot find other Bluetooth devices?
A: If it cannot find other Bluetooth devices, the following steps can be tried:
1. Ensure Bluetooth is enabled on both the device and the target device.
2. Set the target device to discoverable or pairing mode.
3. Move the two devices closer together to improve signal strength.
4. Restart Bluetooth by toggling it off and on.
5. Restart both devices to clear any temporary connection issues.
 
Audio and Video
Q1: What to do if there is no sound on the REDMI 17C 5G?
A: If there is no sound from the REDMI 17C 5G, the following troubleshooting steps can be taken to identify and resolve the issue:
1. Check the volume level on the device and ensure it is not set to silent or vibrate mode.
2. Ensure Do Not Disturb mode is disabled, as this mode may suppress all audio output.
3. Verify that audio output is not routed to a connected Bluetooth device by checking the Bluetooth settings and disconnecting any paired accessories if necessary.
4. Restart the device to resolve any temporary software glitches that may be affecting the audio system.
5. Check the speaker grilles for dust or debris and clean them gently if blockage is visible.
If the issue persists after trying all the above steps, contact the local after-sales service center for further assistance.
 
Q2: What to do if the speaker volume on the REDMI 17C 5G becomes low?
A: If the speaker volume on the REDMI 17C 5G becomes low, the following troubleshooting steps can be taken:
1. Check the volume settings and increase the volume level to ensure it is not set too low for the current audio output.
2. Clean the speaker grilles gently with a soft brush or cloth to remove any dust, lint, or debris that may be blocking sound output.
3. Remove any protective case or cover that may be covering or obstructing the speaker openings.
4. Disconnect any connected Bluetooth audio devices to verify that audio is playing through the built-in speakers and not being routed externally.
5. Restart the device to refresh the system audio processing and resolve any temporary software issues.
6. Check for system updates and install them if available, as software optimizations can improve audio performance.
7. If the issue persists after trying all the above steps, contact the local after-sales service center for further hardware diagnostics or repair assistance.
 
Q3: What to do if video playback stutters on the REDMI 17C 5G?
A: If video playback stutters on the REDMI 17C 5G, please refer to the following troubleshooting steps:
1. Close background applications to free up system resources and reduce CPU and memory load.
2. Clear the cached data of the video playback application being used.
3. If streaming video content, check the network connectivity and ensure a stable Wi-Fi or mobile data connection is available.
4. The REDMI 17C 5G supports video formats including 3G2, AVI, FLV, TS/M2TS, MKV, WEBM, 3GP/MPEG-4, HEIC/HEIF, MOV, HEVC.
5. Lower the video quality settings within the playback application to reduce bandwidth and processing demands.
6. Check if there is sufficient storage space, as a lack of storage space can affect playback performance.
7. Check for system updates and application updates, as newer versions can contain performance optimizations and bug fixes.
 
Q4: Why is there an audio channel imbalance on the REDMI 17C 5G?
A: The REDMI 17C 5G features a single high-performance speaker with a specification of 12 mm × 17 mm, designed to deliver clear and powerful output. However, since it uses a single-speaker configuration, it does not support true stereo separation like dual-speaker devices. As a result, when playing stereo content, the audio is down-mixed to mono, which may be perceived as a lack of spatial width or channel separation compared to other models.
If you feel the sound is muffled or unbalanced in volume, please check:
1. Whether the speaker grille is blocked by your hand, a phone case, or dust/debris (as the bottom-firing speaker is easily obstructed).
2. Whether the audio source itself is a mono recording or has an uneven stereo mix (some content has a strong left/right bias that becomes less natural when down-mixed).
3. Whether any sound enhancement features (such as Dolby Atmos or custom equalizer presets) are enabled, which may alter the frequency response.
4. If the issue persists after verifying the above, we recommend visiting an authorized service center for a hardware diagnostic to rule out any speaker unit abnormality.
 
Camera Usage
Q1: Does the camera of the REDMI 17C 5G support super macro mode, and how to use it?
A: The REDMI 17C 5G does not support super macro mode.
 
Q2: Which camera is used for Macro mode on the REDMI 17C 5G?
A: The REDMI 17C 5G does not support super macro mode, so no camera is designated for macro photography on the device.
 
Q3: What shooting modes are supported by the REDMI 17C 5G camera?
A: Here are the shooting modes supported by the REDMI 17C 5G camera:
Rear camera:
Time-lapse, Video, Photo, Portrait, Night, Ultra HD.
Front camera:
Time-lapse, Video, Photo, Portrait, Night.
 
Q4: What is the zoom range and technology of the REDMI 17C 5G camera?
A: The zoom specifications of the REDMI 17C 5G camera are as follows:
The phone supports a zoom range of 1x to 10x in Photo mode and 1x to 6x in Video recording mode.
Among these, only the 1x setting provides optical-quality output (native focal length of the primary lens). Any zoom level above 1x is achieved through digital cropping and software interpolation.
The front camera does not support zoom functionality and operates at a fixed focal length.
For optimal image quality, we recommend using the 1x setting whenever possible, as digital zoom may result in some loss of detail.
 
Q5: Does the REDMI 17C 5G support Dynamic shot/Live moment?
A: The REDMI 17C 5G doesn't support Live moment.
 
Q6: What is the max video recording duration of the REDMI 17C 5G and why does it stop?
A: The video recording specifications of the REDMI 17C 5G are as follows:
Rear camera video recording:
1080p (1920 × 1080) HD video recording at 30 fps.
720p (1280 × 720) HD video recording at 30 fps.
Front camera video recording:
1080p (1920 × 1080) HD video recording at 30 fps.
720p (1280 × 720) HD video recording at 30 fps.
Note:
Recording may stop automatically due to insufficient storage space, overheating of the system triggering thermal protection, or low battery power reaching a critical level. To ensure longer recording sessions, it is recommended to keep sufficient storage space available, avoid using the device in high-temperature environments, and maintain an adequate battery level before recording.
 
Q7: Does the REDMI 17C 5G support Ultra-wide angle mode?
A: The REDMI 17C 5G does not support Ultra-wide angle camera mode.
 
Application Usage
Q1: How to set default apps on the REDMI 17C 5G?
A: Please open the [Settings] App >> [Apps] >> tap the three-dot icon >> [Other settings] >> [Default apps] >> you can set the default Apps.
 
Q2: How to enable video call beauty on the REDMI 17C 5G and which apps support it?
A: To enable video call beauty on the REDMI 17C 5G, please refer to the following steps:
Open the [Settings] App >> [Additional settings] >> [Floating windows] >> [Side toolbox] >> enable [Call toolbox] >> [Manage Beautify for video calls] >> enable [Beautify for video calls] >> you can open it from the side toolbox during video calls to use this feature.
Note:
Please refer to actual usage for the specific third-party software supported.
 
Q3: Does the REDMI 17C 5G support in-app call recording?
A: The REDMI 17C 5G does not support in-app call recording.
 
Q4: Does the REDMI 17C 5G have an FM radio?
A: The REDMI 17C 5G supports FM radio.
 
Q5: Is ARcore pre-installed on the REDMI 17C 5G, and what does it do?
A: The REDMI 17C 5G does not support AR functionality, and ARcore is not pre-installed on it.
 
Q6: Can the flashlight brightness on the REDMI 17C 5G be adjusted steplessly?
A: The flashlight brightness on the REDMI 17C 5G can not be adjusted steplessly. The REDMI 17C 5G only supports toggling the flashlight on and off.
 
Q7: Are the default dialer, messaging, and contacts apps on the REDMI 17C 5G from Google or Xiaomi?
A: The Global and EEA versions use Google Dialer, Google Contacts, and Google Messages. The Japan version uses Xiaomi Messaging, Google Dialer, Google Contacts, and Google Messages.
 
System Usage
Q1: Does the REDMI 17C 5G support split-screen?
A: The REDMI 17C 5G doesn't support split-screen mode.
 
Q2: Does the REDMI 17C 5G support floating windows?
A: The REDMI 17C 5G doesn't support floating windows.
 
Q3: Why does the system occupy a large storage space on the REDMI 17C 5G?
A: The system occupies a large amount of storage on the REDMI 17C 5G because the operating system, including Xiaomi HyperOS 3.1 based on Android 16, along with pre-installed applications and essential system files, all require a portion of the internal storage for proper device operation. Additionally, the REDMI 17C 5G retains system cache and temporary files that accumulate over time, and these files can be cleared through the storage settings to free up space without affecting system functionality.
 
Q4: What voice assistant is supported by the REDMI 17C 5G, and how to activate it?
A: The REDMI 17C 5G supports Google Assistant and Gemini. You can wake them by voice command using "Hey Google" or by pressing the power button for 0.5 seconds.
Note:
1. The availability of Gemini varies by country or region.
2. Gemini must be set as the default voice assistant on the REDMI 17C 5G to be used as the primary assistant.
 
Q5: Why do notifications on the REDMI 17C 5G stay visible for a long time?
A: If the system notifications stay on the REDMI 17C 5G screen for a long time, please set it as follows:
Open the [Settings] App >> [Accessibility] >> [Physical] >> [Time to take action (Accessibility timeout)] >> set it to [Default].
 
Q6: Does the REDMI 17C 5G support viewing step count?
A: The REDMI 17C 5G does not support natively displaying step count information. Third-party fitness applications can be used on it, or the device can be connected to a compatible wearable device to track step count data.
 
Q7: Does the REDMI 17C 5G support the NFC function?
A: The REDMI 17C 5G supports NFC card reader/writer function and payment function. It supports NFC payment through Google Pay, where you can add bank cards for contactless transactions.
Note:
The availability of NFC features may differ by country/region. Please refer to the support situation of local official channels.
 
Q8: Which Control center style does the REDMI 17C 5G support, and can it be switched?
A: The REDMI 17C 5G supports switching Control center style. You can change the Control center style by going to [Settings] >> [Notification & Status bar] >> [Control center style].
 
Q9: What is the power-on sound effect set on the REDMI 17C 5G?
A: To set the boot audio on the REDMI 17C 5G, please open the [Themes] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Boot audio].
 
Q10: How are Picture-in-Picture permissions enabled for apps on the REDMI 17C 5G?
A: To enable picture-in-picture permission, please open the [Settings] App >> [Security & privacy] >> [More security & privacy] >> [Special permissions] >> [Picture-in-picture].
Note:
The availability of the Picture-in-Picture feature for specific third-party applications varies due to compatibility; actual usage may differ.
 
Battery and Charging
Q1: What type of battery is used in the REDMI 17C 5G?
A: The REDMI 17C 5G offers a dual-cell battery with a capacity of 6000 mAh. It uses a lithium polymer battery.
Note:
Data provided by internal laboratories. Industry measurement methods may vary. Actual results may differ. Products may vary by countries/regions; please refer to the actual product.
 
Q2: Why does the charging power of the REDMI 17C 5G not reach the advertised value?
A: The actual charging power of the REDMI 17C 5G may not reach the maximum advertised value because it is intelligently adjusted in real time based on several factors to ensure safe and efficient charging. These factors include the specific charger and data cable being used, the remaining battery level of the device (as the charging speed is deliberately reduced near full capacity to protect the battery), and the usage environment such as ambient temperature conditions, which may trigger thermal regulation to safeguard battery health.
This dynamic adjustment is a normal and necessary feature that prioritizes long-term battery safety over peak charging speed, so occasional deviations from the advertised value are to be expected and do not indicate any malfunction.
 
Q3: What charging protocols are supported by the REDMI 17C 5G?
A: The REDMI 17C 5G supports BC 1.2, PPS, and PD 2.0 charging protocols. The charger of the REDMI 17C 5G supports QC, PD, and PPS protocols.
 
Q4: Why is the charging speed of the REDMI 17C 5G very slow?
A: The REDMI 17C 5G charging speed may be slow for the following reasons:
1. High ambient temperature can cause the REDMI 17C 5G to reduce charging speed for battery protection.
2. Use of incompatible chargers or cables will limit the charging speed of the REDMI 17C 5G.
3. Simultaneous heavy usage during charging on the REDMI 17C 5G reduces the available charging power.
4. The REDMI 17C 5G achieves a full charge in approximately 1h 28 min under optimal conditions with the recommended charger.
Note:
Data provided by POCO internal laboratories.
 
Q5: Does long-term plug-in charging damage the battery of the REDMI 17C 5G?
A: Long-term plug-in charging does not significantly damage the REDMI 17C 5G battery because the device incorporates battery management systems that prevent overcharging. The REDMI 17C 5G is designed with a high-voltage battery supporting a 4.5 V charging limit voltage, and the charging control system automatically stops charging when the battery reaches full capacity. For safety reasons, it is recommended to unplug the charger after the device is fully charged.
 
Q6: Can the REDMI 17C 5G be used while charging?
A: The REDMI 17C 5G can be used while charging, but this practice is not recommended for optimal battery health and charging efficiency. Charging speed on the REDMI 17C 5G may be significantly reduced when the device is used heavily during charging to manage heat generation. The REDMI 17C 5G incorporates temperature management to protect the battery during simultaneous charging and usage, but prolonged usage while charging may generate additional heat and potentially affect long-term battery performance.
For the best charging experience and battery longevity, it is recommended to allow the REDMI 17C 5G to charge without active usage whenever possible.
 
Q7: Why does the battery drain faster on the REDMI 17C 5G after a system update?
A: After a system update, the REDMI 17C 5G may experience faster battery drain because background optimization processes run on the device, app recompilation is triggered, which consumes additional power, and system re-indexing along with other background tasks temporarily consume more power. This increased battery drain typically stabilizes within a few charge cycles as the system completes its post-update optimization.
 
Q8: Does the REDMI 17C 5G power on automatically when plugged in, and is there a minimum battery requirement?
A: The REDMI 17C 5G does not automatically power on when the charger is plugged in. The REDMI 17C 5G requires a minimum battery level to power on, and the device should be charged to a sufficient level before attempting to turn it on. If the REDMI 17C 5G battery is completely depleted, it takes several minutes of charging before the device can power on. Please also clear background apps to improve your phone's running speed.
 
Hardware Issues
Q1: What sensors are supported by the REDMI 17C 5G?
A: The REDMI 17C 5G supports a gravity sensor, gyroscope, electronic compass, ambient light sensor, magnetic field sensor (geomagnetic sensor), virtual proximity sensor, and a side-mounted capacitive fingerprint sensor. It is also equipped with a coin-type vibration motor. Please note that the device does not support the infrared sensor, Hall sensor, or barometer.
 
Q2: Does the REDMI 17C 5G have an infrared port, and can it be used as a remote?
A: The REDMI 17C 5G doesn't support the infrared sensor.
 
Q3: What type of proximity sensor does the REDMI 17C 5G use—physical, virtual, or ultrasonic?
A: The REDMI 17C 5G uses virtual proximity sensing.
 
Q4: What type of fingerprint sensor is used in the REDMI 17C 5G?
A: The type of fingerprint sensor used in the REDMI 17C 5G is a side-mounted capacitive fingerprint sensor.
 
Q5: Where is the NFC sensing area located on the REDMI 17C 5G?
A: The NFC sensing area of the REDMI 17C 5G is located next to the phone's camera module.
 
Q6: What is the USB Type-C specification of the REDMI 17C 5G (USB 2.0, 3.0, etc.)?
A: The REDMI 17C 5G uses a USB Type-C port with a USB 2.0 specification.
 
Q7: What materials are used for the back cover and frame of the REDMI 17C 5G?
A: The back shell of the REDMI 17C 5G does not support self-disassembly. It has a sandwich structure, and the battery cover is adhered to the middle frame with adhesive.
The REDMI 17C 5G uses a PC plastic middle frame. The rear shell material depends on the specific variant:
1. Sheet-type battery cover: PC+PMMA composite sheet.
2. PU battery cover: PC+PU composite sheet.
 
Q8: What type of vibration motor is supported by the REDMI 17C 5G?
A: The REDMI 17C 5G uses a coin-type vibration motor for haptic vibration feedback.
 
Gaming Related
Q1: Does the REDMI 17C 5G support Game Turbo, and how is it used?
A: The REDMI 17C 5G supports Game Turbo. It can be accessed by going to the Security App, then continuing to scroll down the page to find [Game Turbo]. Game Turbo optimizes system resources by prioritizing CPU and GPU performance for gaming, minimizes background activity, and provides an enhanced gaming experience with improved frame rate stability.
 
Q2: Does the REDMI 17C 5G support Wild Boost?
A: The REDMI 17C 5G does not support Wild Boost.
 
Q3: Is the REDMI 17C 5G suitable for high-performance games?
A: The REDMI 17C 5G is suitable for casual gaming but may not be optimal for large games.
 
Q4: Does the REDMI 17C 5G support gamepad connectivity?
A: The REDMI 17C 5G supports game controllers via Bluetooth HID connectivity. The REDMI 17C 5G also supports OTG for wired controller connections through the Type-C USB port.
 
Q5: Which games support 120Hz high frame rate on the REDMI 17C 5G?
A: The REDMI 17C 5G does not support 120 Hz high frame rate when playing games.
 
Q6: What is the max frame rate for common games on the REDMI 17C 5G?
A: The REDMI 17C 5G gaming performance varies by application and game optimization, and actual frame rates depend on game settings, background processes, and the specific title being played.
Here are some of the max frame rates supported by the game:
1. Honor of Kings supports up to 60Hz.
2. PUBG Mobile supports up to 40Hz.
3. Wild Rift supports up to 60Hz.
 
Q7: Does the REDMI 17C 5G support Game frame insertion and Game high frame rate mode, and for which games?
A: The REDMI 17C 5G does not support Game frame insertion, Game super resolution, or Game high frame rate mode.
 
SIM Card and Mobile Network
Q1: Does the REDMI 17C 5G support SIM cards and voice calls?
A: The REDMI 17C 5G is equipped with two card slots, both of which support nano SIM cards. The second slot also supports a MicroSD card for storage expansion, allowing you to use either dual SIM cards or one SIM card + one MicroSD card. It supports a dual SIM dual standby configuration with 5G+5G and 5G+4G standby modes. In terms of network formats, it supports GSM, WCDMA, LTE FDD, LTE TDD, SA, and NSA. For voice services, it supports VoLTE for high-definition 4G voice calls, VoNR for high-definition 5G voice calls, and VoWiFi for calls over Wi-Fi networks, as confirmed in the device specifications.
 
Q2: How are different ringtones set for two SIM cards on the REDMI 17C 5G?
A: To set different ringtones for two SIM cards on the REDMI 17C 5G, please open the [Themes] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Ringtone] >> select SIM 1 or SIM 2.
 
Q3: Does the REDMI 17C 5G support eSIM?
A: The REDMI 17C 5G does not support eSIM.
 
Q4: Does the REDMI 17C 5G support call recording, and where are the files saved?
A: The REDMI 17C 5G supports call recording, and the recording files are saved to the internal storage. Open the Phone App and tap the Home icon, then select the contact. To view the most recent call recording, simply play it. If you are viewing a previous call recording, you need to tap on the call log first, then select the recording.
Note:
1. Due to local laws and regulations, the availability may vary by country and region.
2. If you delete the call history, the call recordings are also deleted.
 
Q5: Does the REDMI 17C 5G support Xiaomi Offline Communication?
A: The REDMI 17C 5G doesn't support Xiaomi Offline Communication.
 
Q6: Does the REDMI 17C 5G support satellite communication?
A: The REDMI 17C 5G does not support satellite communication.
 
Q7: Does the REDMI 17C 5G support call noise reduction? How to enable it, and for which scenarios?
A: The REDMI 17C 5G does not support smart noise reduction for calls, so this feature is not available on it.
 
Accessory Usage
Q1: What type of charging cable and adapter are used with the REDMI 17C 5G?
A: The REDMI 17C 5G comes with a USB Type-C cable featuring a white port and supporting the USB 2.0 transfer specification, a length of 1 meter, and a current rating of 3 A. It supports chargers that are compatible with BC1.2, PPS, and PD2.0 charging protocols.
Q2: Does the REDMI 17C 5G come with a protective film pre-installed?
A: The REDMI 17C 5G comes with a 2D protective film pre-installed on the screen.
 
Q3: Does the REDMI 17C 5G support OTG?
A: The REDMI 17C 5G supports OTG functionality, allowing external USB devices to be connected.
 
Q4: Can a game controller be connected to the REDMI 17C 5G?
A: Game controllers can be connected to the REDMI 17C 5G via Bluetooth HID or an OTG wired connection. The REDMI 17C 5G supports standard Bluetooth game controllers through Bluetooth 5.4.
 
Q5: Does the REDMI 17C 5G support USB hubs?
A: The REDMI 17C 5G supports OTG functionality, and USB hubs may be usable through a compatible USB Type-C OTG adapter. However, full hub functionality depends on the specific adapter used and the power requirements of the connected devices.
 
Q6: Can a mouse or keyboard be connected to the REDMI 17C 5G?
A: The REDMI 17C 5G supports both OTG and Bluetooth HID, so a mouse or keyboard can be connected in two ways:
1. A USB mouse or keyboard can be connected via a USB OTG adapter.
2. A Bluetooth mouse or keyboard can be connected directly over Bluetooth.
 
Q7: What type of SD card (capacity and file format) does the REDMI 17C 5G support?
A: The REDMI 17C 5G supports an SD card with FAT 32 format and up to 1 TB.
 

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