Why does the REDMI Buds 8 Lite keep connecting after being put in the charging case?

Question

Accepted Answer

If the REDMI Buds 8 Lite keeps connecting after being put in the charging case, please refer to the following troubleshooting methods:
1. If the charging case is out of power, it will cause the earbuds to fail to disconnect. Please fully charge the charging case before trying again.
2. Ensure that both the earbuds' firmware and the Xiaomi Earbuds App are updated to the latest version.
3. Check whether there is any foreign matter (dirt) between the copper pillar of the REDMI Buds 8 Lite and the charging pin of the charging case, which affects the signal transmission between the earbuds and the copper pillar, causing the earbuds to keep connecting after being put in the charging case. Please use a cotton swab to wipe the copper pillar of the earbuds.
4. Reset the earbuds and re-pair with your phone, then check if the problem is resolved.
5. Connecting two devices will cause a disconnection failure. Try connecting only one device to rule out device conflicts.
6. If the problem persists, please contact the local after-sales service.