Xiaomi Electric Scooter 6 Max FAQ

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Accepted Answer

Frequently Asked Questions
Q1: How to re-bind the Xiaomi Electric Scooter 6 Max with the Xiaomi Home App?
A: After deleting the scooter from the Xiaomi Home App and restoring the scooter to its factory settings, you can re-bind the scooter with the app.
Note:
Press and hold the accelerator, the left brake lever, and the power button switch for 7 seconds at the same time to restore the factory settings.
 
Q2: How to solve the problem of forgetting the Xiaomi Electric Scooter 6 Max plugin password?
A: The password of the plugin is set to ensure security when using the plugin. Currently, password recovery is not supported. If you forget the password, please restore the scooter to the factory settings, press and hold to delete the card of this device in the Xiaomi Home App, and then continue to use it after re-binding.
 
Q3: Why does the brightness of the Xiaomi Electric Scooter 6 Max control panel change?
A: When the headlight is turned on, the control panel will be dimmed. When the headlight is turned off, the control panel will regain its brightness.
 
Q4: How to adjust the time on the Xiaomi Electric Scooter 6 Max screen when it doesn't match the time on the phone?
A: After connecting the scooter to the Xiaomi Home App, the scooter's screen time will automatically synchronize with the phone's time.
 
Q5: How to find the QR code for binding the Xiaomi Electric Scooter 6 Max?
A: To find the QR code for binding the scooter, please refer to the following methods:
1. Open the Xiaomi Home App >> select the device card >> tap the three-dot icon >> tap [Scooter QR code].
2. After the scooter is restored to factory settings, the QR code can be viewed on the control panel.
3. You can find the QR code on the sticker on the dashboard cover.
 
Q6: Can the Xiaomi Electric Scooter 6 Max be ridden on rainy and snowy days?
A: For personal safety, outdoor cycling in bad weather is not recommended.
 
Q7: What is the applicable temperature range for the Xiaomi Electric Scooter 6 Max?
A: The normal charging temperature is 5 ℃~40 °C, the operating temperature is -10 ℃~40 ℃, and the storage temperature is -20 ℃~45 ℃.
Note:
Data tested by Internal Labs, actual results may vary depending on environmental conditions.
 
Q8: What is the self-discharge rate evolution of the Xiaomi Electric Scooter 6 Max?
A: The initial self-discharge rate of the battery pack is 1.2% per month under normal temperature and half-charged conditions. With use, the self-discharge rate increases by approximately 1%-5% per month for every 100 charge-discharge cycles or every six months (whichever comes first).
 
Q9: What is the normal temperature range for the motor of the Xiaomi Electric Scooter 6 Max? What should be done if the temperature exceeds the normal range?
A: When the motor is operating normally, the maximum internal temperature will not exceed 130 ℃. Temperatures within 130 ℃ are considered normal for the motor and will not cause damage to the scooter or pose any safety risks. When the internal temperature of the motor approaches 130 ℃, the scooter may experience slower acceleration or even become unrideable due to safety protection mechanisms. If this occurs, please turn off the scooter's power, place the scooter in a well-ventilated area, and wait for the temperature to drop to the normal range before riding again. If the problem persists, please contact the local after-sales service.
 
Q10: How to use Apple's Find My feature on the Xiaomi Electric Scooter 6 Max?
A: This feature is only supported on iOS systems. You can use this feature in the following two methods:
Methods 1:
1. Connect the scooter to the Xiaomi Home App.
2. Go to [Settings] >> [Find My], tap Find My, and then tap Agree to enable Find My.
3. Open the Find My app. Tap [+] >> [Add Other Item], then select the scooter.
4. Follow the instructions to add the scooter to the Find My App.
Methods 2:
1. Open the Find My App on your iOS device. Tap [+] >> [Add Other Item].
2. Turn on the scooter and unlock it, squeeze the left brake lever four times consecutively, and then press the power button once to enable pairing.
3. Open the Find My App, select the scooter, and follow the instructions to add it to Find My.
 
Q11: What is the function of TCS on the Xiaomi Electric Scooter 6 Max? 
A: TCS (Traction Control System) refers to the traction control system. It detects wheel speed and activates anti-slip protection when the speed exceeds a certain threshold, preventing wheel slippage during acceleration and improving scooter stability and handling.
 
Q12: How to use the button to lock the Xiaomi Electric Scooter 6 Max?
A: The Xiaomi Electric Scooter 6 Max supports four control buttons, and you can use the buttons to lock or unlock the scooter. You can set this function by opening the [Xiaomi Home] App >> three-dot icon >> [Lock settings] >> [Button lock].
 
Issues related to using electric scooters
Q1: How to switch riding modes on the Xiaomi Electric Scooter 6 Max?
A: Press the mode button to switch between different riding modes. Please do not switch modes while riding.
Note:
Depending on the regulations of different countries, the maximum speed in Sport (S) mode may vary depending on the region. Please refer to local laws and regulations for specific details.
 
Q2: How to use the motor lock function on the Xiaomi Electric Scooter 6 Max?
A: To use the motor lock function, please refer to the following methods:
Methods 1:
After connecting the scooter to the Xiaomi Home App, tap [Lock the motor].
Methods 2:
To activate the keyless locking function in the Xiaomi Home App, please go to [Xiaomi Home App]>> select [Xiaomi Electric Scooter 6 Max] device card >> tap the three-dot icon in the upper right corner to enter [Settings] >> select [Lock settings] >> enable [Button lock]. While the scooter is stationary, simultaneously press and hold the M button and the left brake lever for 3 seconds.
Methods 3:
Open the Xiaomi Home App, enable the [Auto-lock upon power-off]. The scooter will automatically lock the motor after being powered off. Once the motor lock function is activated, the scooter enters a motor lock state and will automatically power off after 24 hours. It will remain in the motor locked state even after being powered on again. When the motor is locked, pushing the scooter will trigger an alarm sound on the dashboard, and the scooter's buttons will be unresponsive. This function does not provide anti-theft protection; please keep your scooter safe. Using the motor lock function consumes the electric scooter's battery; please use this function judiciously.
 
Q3: What is energy recovery on the Xiaomi Electric Scooter 6 Max?
A: During driving, energy recovery is activated when braking or coasting. Part of the kinetic energy will be converted into electrical energy for storage and reuse. Energy recovery increases driving range and also provides a braking effect. The energy recovery function is effective within the battery temperature range of 3 °C to 44 °C.
 
Q4: How to set the energy recovery intensity on the Xiaomi Electric Scooter 6 Max?
A: Make sure the scooter is connected to the Xiaomi Home App. Please go to [Xiaomi Home App] >> select [Xiaomi Electric Scooter 6 Max] device card >> tap [Assisted riding] >> select [Energy recovery intensity], the energy recovery intensity can be set to disable, standard, or high. The default intensity is disabled.
 
Q5: Why does the red wrench icon appear on the control panel of the Xiaomi Electric Scooter 6 Max?
A: The flashing red wrench icon indicates a malfunction in the scooter, and a fault code will be displayed on the dashboard. Please refer to the instruction manual for troubleshooting.
 
Q6: What to do if the Xiaomi Electric Scooter 6 Max cannot start?
A: Please ensure the scooter is charged and press and hold the power button to restart it. If it still doesn't start, this may be caused by controller malfunction, severe battery overdischarging, or other faults. Please contact the local after-sales service.
 
Charging and battery life issues
Q1: What type of battery does the Xiaomi Electric Scooter 6 Max use? 
A: The battery type used in the Xiaomi Electric Scooter 6 Max is a lithium-ion battery.
 
Q2: How to maintain the battery of the Xiaomi Electric Scooter 6 Max?
A: To maintain the battery, please refer to the following methods:
1. In daily use, try to avoid completely draining the battery before recharging; charge it whenever possible to significantly extend battery life.
2. The battery pack performs best and provides the longest range at normal temperatures. Battery life and performance will decrease when used in environments below 0 °C.
3. If the scooter will not be used for more than 30 days, please charge the battery to approximately 80% and store it in a cool and dry place. It is recommended to fully charge the battery every 1-2 months to extend its lifespan.
Note:
Failure to charge the battery promptly may lead to over-discharge and damage, rendering it unable to be charged. This type of damage is not self-repairable and is not covered under warranty. Please contact the local after-sales service for assistance.
 
Q3: What to do if the Xiaomi Electric Scooter 6 Max cannot be charged?
A: If the scooter cannot be charged, please refer to the following methods:
1. With the charger disconnected from the scooter, plug the charger into a power outlet. If the charger indicator does not turn on or turns red, it indicates that the charger is faulty and needs to be replaced. Please contact the local after-sales service.
2. The scooter may have been unused or uncharged for a long time, resulting in excessive battery discharge. Connect the charger to the scooter and try to activate the battery. If the battery cannot be activated, please contact the local after-sales service.
3. If the battery pack temperature is higher than 45 ℃, the high-temperature charging protection will be triggered, and charging will be impossible. Wait until the temperature drops below 40 ℃ before attempting to charge again.
4. If the battery pack temperature is lower than 2 ℃, the low-temperature charging protection will be triggered, and charging will be impossible. Wait until the temperature rises above 5 ℃ before attempting to charge again.
 
Q4: Are the actual remaining range and the estimated range the same for the Xiaomi Electric Scooter 6 Max?
A: The estimated range is calculated based on the scooter's past riding habits, while the actual range is affected by factors such as ambient temperature, wind speed, road conditions, riding speed, and rider weight. To ensure a good riding experience, please assess the range based on actual conditions to avoid running out of battery power and affecting normal use.
 
Q5: Why does the Xiaomi Electric Scooter 6 Max stop charging after the adapter has been plugged in and unplugged multiple times?
A: After the adapter is plugged in and unplugged multiple times, the spacing between the contact springs may increase, potentially leading to poor contact and charging failure.
 
Q6: Why can't the Xiaomi Electric Scooter 6 Max be activated on its first use?
A: The Xiaomi Electric Scooter 6 Max is equipped with a transport mode and needs to be activated by plugging in the adapter before first use. There is a yellow sticker on the scooter's control panel; please read it carefully before using the scooter.