Why does the REDMI 13C shut down when the power cord is unplugged during charging?

Question

Accepted Answer

If the REDMI 13C shuts down when the power cord is unplugged during charging, please refer to the following information:
1. The battery can be very low or degraded, causing the device to shut down when unplugged. Fully charge the phone using a stable power source and monitor if the issue persists. If necessary, have the battery checked or replaced at an authorized service center.
2. A system or power management module anomaly can prevent smooth switching from charging to battery power. Restart the device to clear temporary glitches and ensure the system software is updated to the latest version.
3. Using a non-original or incompatible charger or cable can lead to unstable charging. Sudden voltage drops when unplugged can trigger shutdown. Always use official certified chargers and cables.
4. High power consumption from background Apps or system processes can drain the battery quickly, leading to shutdown when unplugged. Close unnecessary Apps or test in safe mode to check if third-party software is causing the issue.
5. Extreme temperatures, either too high or too low, can reduce the battery’s ability to supply power. Keep the device within recommended temperature ranges to prevent protective shutdowns.
6. If none of the above solutions resolve the issue, it is recommended to contact the after-sales service center for further inspection and assistance.