Why does the firmware update of the Xiaomi Robot Vacuum X20 Max fail?
If the firmware update of the Xiaomi Robot Vacuum X20 Max fails, please refer to the following steps to troubleshoot:
1. Ensure the robot vacuum is connected to a 2.4 GHz Wi-Fi network, as it does not support 5 GHz connections. Try switching networks if necessary.
2. Make sure the phone and robot are close to the Wi-Fi router to maintain a strong and stable connection during the update process.
3. Power off the robot vacuum, wait for a few seconds, and then restart it. Close and reopen the Xiaomi Home App before attempting the update again.
4. If restarting does not help, perform a factory reset according to the user manual, then reconnect to the App and retry the update.
5. If the issue persists, please contact the after-sales service center for further assistance or service.
Does it help?
Yes
No