What to do if videos recorded by the Xiaomi Home Secure can't be downloaded?
If videos recorded by the Xiaomi Home Secure can't be downloaded, please refer to the following information:
1. A weak or unstable network can prevent video downloads, so please ensure your phone is connected to a stable Wi-Fi or mobile data network and try again.
2. An outdated Xiaomi Home App or camera firmware can cause download failures, so update both the App and the camera firmware to the latest versions, then restart the App.
3. If your phone does not have enough available storage, downloads will fail, so check your device storage and free up space before trying again.
4. Cache or minor app glitches can interfere with downloads, so clear the Xiaomi Home App cache or reinstall the App, then attempt the download again.
5. If none of the above solutions work, please provide feedback through the Xiaomi Home App for get further assistance.
1. A weak or unstable network can prevent video downloads, so please ensure your phone is connected to a stable Wi-Fi or mobile data network and try again.
2. An outdated Xiaomi Home App or camera firmware can cause download failures, so update both the App and the camera firmware to the latest versions, then restart the App.
3. If your phone does not have enough available storage, downloads will fail, so check your device storage and free up space before trying again.
4. Cache or minor app glitches can interfere with downloads, so clear the Xiaomi Home App cache or reinstall the App, then attempt the download again.
5. If none of the above solutions work, please provide feedback through the Xiaomi Home App for get further assistance.
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