What to do if the sound is intermittent when using the Xiaomi OpenWear Stereo Pro?

If the sound is intermittent when using the Xiaomi OpenWear Stereo Pro, the possible reasons include low battery, signal obstruction, environmental interference, and device connection issues.
If the sound is intermittent when using the Xiaomi OpenWear Stereo Pro, please refer to the following information:
1. The battery of the earbuds or the phone can be insufficient, and low power can cause sound interruptions, so you can fully charge both the phone and the earbuds before testing again.
2. The distance between the phone and the earbuds or between the two earbuds can be too far, or there can be obstacles such as walls blocking the signal, which can cause intermittent sound or noise, so you can bring the phone and earbuds closer together, keep the two earbuds near each other, and avoid obstacles between them.
3. The surrounding environment can have signal interference, and certain locations can affect connectivity, so you can try using the earbuds in different environments to see if the issue persists.
4. The earbuds can have connection or pairing problems, and previous settings can sometimes cause interruptions, so you can reset the earbuds, delete the phone’s Bluetooth record, restart the phone, and pair again. If the issue continues, you can try connecting the earbuds to another phone. If the problem still occurs, please request after-sales inspection to ensure proper handling.