If you encounter a firmware upgrade failure with your Xiaomi Smart Camera C302, it can be due to poor network conditions or temporary server issues.
To troubleshoot and resolve the problem, please follow these steps:
1. Ensure your internet connection is stable and has a strong signal. A weak or intermittent connection can disrupt the firmware upgrade process. You can switch to a different Wi-Fi network for a more reliable connection.
2. If the network is functioning well but the upgrade still fails, try again at a different time. Server load can affect the upgrade process, and waiting a while can improve the chances of a successful upgrade.
3. Before retrying the upgrade, restart both the camera and the Xiaomi Home App.
If the issue persists after trying these steps, please contact the local after-sales service center for assistance.