If your Xiaomi Robot Vacuum leaves the base station but moves aimlessly, backs up, collides with obstacles, or circles without direction, this indicates a navigation malfunction. Common causes include issues with the LiDAR radar motor, drive wheels, or sensor blockage.
For your reference, please follow the steps to troubleshoot:
1. Power on the robot vacuum and connect it to the Xiaomi Home App. Review any error codes or alerts, which can help pinpoint the problem.
2. Use the App to run a self-diagnostic test to identify whether a specific component—such as the LiDAR motor, wheels, or sensors—is malfunctioning.
3. Observe if the LiDAR motor is spinning. You can record a short video with your phone in a dark environment to confirm whether the LiDAR is emitting infrared light properly.
Addressing these steps usually resolves issues related to aimless movement. If the problem persists after troubleshooting, contact Xiaomi’s official after-sales service center for further inspection.