Why can't the REDMI Pad 2 Pro transfer files?

When using the OTG function as a secondary device to transfer files with other devices, the REDMI Pad 2 Pro will experience problems with device recognition or file transfer. This issue is primarily caused by high impedance in the USB-A to USB-C cable and the USB path of some devices. High impedance can lead to unstable communication, insufficient drive power, and device recognition anomalies.
If the REDMI Pad 2 Pro is unable to transfer files, please refer to the following troubleshooting steps:
  1. It is recommended to use an original or high-quality USB-C to USB-C cable for connection.
  2. Confirm that both devices support the OTG function and have it enabled.
  3. Try using another device for transfer to eliminate compatibility issues.
  4. Confirm that the REDMI Pad 2 Pro system version is the latest version. If an update is available, please update it promptly.
  5. Clean any dust or foreign objects from the USB port to ensure proper contact.
  6. Restart the device and try connecting again.

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