Frequently Asked Questions
Q1: Will the Xiaomi 67W Power Bank 10000 (Integrated Cable) automatically shut down after fully charging the phone?
A: The Xiaomi 67W Power Bank 10000 (Integrated Cable) will not automatically shut down. It will intelligently charge based on the phone's needs, following the phone's charging design.
Q2: How is the charging power distributed when the Xiaomi 67W Power Bank 10000 (Integrated Cable) is connected to multiple ports simultaneously?
A: The actual power of the Xiaomi 67W Power Bank 10000 (Integrated Cable) is intelligently distributed based on the external device. The power is dynamically adjusted based on the remaining power of the device being charged. In most cases, the USB-C port will be prioritized.
Q3: How to use the Xiaomi 67W Power Bank 10000 (Integrated Cable) in low current mode?
A: The Xiaomi 67W Power Bank 10000 (Integrated Cable) in low current mode can continuously charge low-current devices such as Bluetooth headphones and Smart bands. The specific output current depends on the actual load of the charging device.
When connected to a low-current device via USB-C, it automatically enters low-current mode without manual operation. When charging a low-current device via the USB-A port, you need to briefly press the battery check button twice to enter low current mode. Low current mode automatically exits after 2 hours, or when you briefly press the button twice, or when you connect a non-low-current device. Please exit low current mode immediately when not in use to avoid wasting power. After exiting low current mode, the power bank will automatically switch to fast charging mode after 30 seconds.
Q4: How to turn the Xiaomi 67W Power Bank 10000 (Integrated Cable) on and off?
A: The Xiaomi 67W Power Bank 10000 (Integrated Cable) does not support manual power on and off. Connecting the power bank to a phone or other device with the charging cable automatically starts charging without manual intervention. The button on the power bank is only for checking the battery level and does not turn the power on or off. If no device is connected, the charging port will not output power. Therefore, there is no need to worry about power consumption during startup. After approximately 25 seconds without a device connected, the power bank will automatically shut down, and the screen will go off.
Q5: How many times can the Xiaomi 67W Power Bank 10000 (Integrated Cable) charge a phone?
A: Due to energy conversion losses during the Xiaomi 67W Power Bank 10000 (Integrated Cable) charging process, we cannot provide an accurate charge count. Thank you for your understanding and support.
Q6: Why doesn't the Xiaomi 67W Power Bank 10000 (Integrated Cable) have mAh in its name?
A: This is because multi-cell power banks currently have clear certification specifications for capacity writing. If a product consists of multiple batteries in series, the capacity of a single battery cell must be written. If a product consists of multiple batteries in parallel, the capacity of a single battery cell multiplied by the number of batteries must be written. The total capacity of the batteries cannot be written directly.
Troubleshooting
Q1: Why does the Xiaomi 67W Power Bank 10000 (Integrated Cable) only charge the phone 80% or even fail to charge?
A: If the Xiaomi 67W Power Bank 10000 (Integrated Cable) only charges the phone to 80% or even fails to charge, please refer to the following details:
Battery protection is enabled on your phone, which automatically starts trickle charging after charging 80%. To turn this on/off, go to [Settings] >> [Battery] >> [Battery protection] >> [Charging protection] >> [Charge full]/[Smart charging].
Your phone will be overheating due to running a large game, shooting videos, or making calls for extended periods while charging. If your phone is overheating, a protective mechanism will activate, and charging may slow down or even stop.
Q2: Why does the charging indicator on the Xiaomi 67W Power Bank 10000 (Integrated Cable) still flash after it's fully charged and then plugged in again?
A: After the Xiaomi 67W Power Bank 10000 (Integrated Cable) is fully charged, reconnecting it to the charging cable will reset the fully charged state. Within about ten minutes, the LED will light up solidly again, indicating a full charge. This is normal.
Q3: Why is the screen of the Xiaomi 67W Power Bank 10000 (Integrated Cable) still on even though there is no device connected?
A: Because the Apple data cable contains a chip, the cable itself consumes a small amount of current when connected to the Xiaomi 67W Power Bank 10000 (Integrated Cable). Therefore, when the Apple data cable is plugged into a device, if the other end is not connected to a device, the device will intelligently identify the cable as a low-current device. The screen will continue to be bright, which is normal.
Q4: Why does the Xiaomi 67W Power Bank 10000 (Integrated Cable) drain quickly?
A: The Xiaomi 67W Power Bank 10000 (Integrated Cable) supports fast charging. Because of its faster charging speed, it may appear as if the power bank is draining quickly.
Q5: Why does the Xiaomi 67W Power Bank 10000 (Integrated Cable) make a whirring sound when charging a phone?
A: Charging current fluctuates differently for different phones. Some phones fluctuate by hundreds of milliamperes. The frequency of these current fluctuations falls within the audible audio range, causing current noise. This is normal, and there's no need to worry about any abnormalities with the power bank or your phone. You can use it normally without worry.