If the Xiaomi Robot Vacuum 5 is unable to charge or charges slowly, please refer to the following information:
Note that charging the main unit from a low battery level to full normally takes about six hours.
When operating in high or low temperature environments, the main unit automatically reduces the charging speed to protect and extend the battery life, which is normal behavior.
It is recommended to regularly wipe the charging contacts on both the main unit2 and the omni station charging plates with a dry cloth to remove dust or debris that interferes with proper charging.
Ensuring a clean and properly positioned station can help maintain consistent charging performance and prevent slow charging issues over time.