Xiaomi Magnetic Power Bank 10000 with Built-in Stand FAQ

Frequently Asked Questions

Q1: Will the Xiaomi Magnetic Power Bank 10000 with Built-in Stand automatically stop charging after the smartphone is fully charged?

A: The power bank will not automatically cut off the power, but will charge intelligently according to the needs of the mobile phone, based on the charging design logic of the mobile phone.
 

Q2: How is the charging power distributed when charging from multiple ports on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: The actual power will be intelligently distributed according to the external device, and the power will be dynamically adjusted according to the remaining power of the charged device. In most cases, the output of the C port will be given priority.
 

Q3: How to use the low-current mode of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: Xiaomi Magnetic Power Bank 10000 with Built-in Stand uses low-current mode to continuously charge low-current devices such as Bluetooth earphones and wristbands. The specific output current depends on the actual device's load. When connected to a low-current device, it automatically enters low-current mode without manual intervention. The power bank will not display the low-current icon in this mode.
 

Q4: How to turn the Xiaomi Magnetic Power Bank 10000 with Built-in Stand on and off?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand does not support manual power on/off. When connected to a phone or other device using a charging cable, the power bank automatically begins charging without manual intervention. The power bank's built-in button is for checking the battery level only and does not power the device on or off. If no device is connected, the charging port will not output power, so there's no need to worry about power consumption. After approximately 25 seconds without a device connected, the power bank will automatically shut down and the indicator light will stop flashing.
 

Q5: How many times can the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge a smartphone?

A: Xiaomi Magnetic Power Bank 10000 with Built-in Stand, rated capacity 5900 mAh (5 V/3 A), can charge the Xiaomi 15 about 1.3 times, charge the Xiaomi 14 Ultra about 1.5 times, charge the iPhone 15 about 2 times, and charge the iPhone 16 Pro about 2 times。
Note:
Data comes from Xiaomi Internal Labs. Using the integrated USB-C cable to charge a smartphone from 2% to 100%. Actual performance may vary due to factors such as software version, ambient temperature and usage environment. Please refer to the actual performance.
 

Q6: Why is the battery capacity stated in the name of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand different from the actual capacity shown on the product?

A: This is a very common phenomenon. The 10000 in the name of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand refers to the product's equivalent cell capacity, which refers to the battery capacity at factory voltage. The rated capacity is 5900 mAh, which refers to the effective discharge capacity of the battery after converting the factory voltage to a 5 V output. The discrepancy between the two capacities is normal for the conversion output relationship.
In addition, the capacity of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand depends on the nominal battery energy parameter (Wh), which measures electrical energy. A higher Wh value indicates a greater capacity. The Xiaomi Magnetic Power Bank 10000 with Built-in Stand has a battery capacity of 37 Wh (7.4 V, 5000 mAh), which is significantly more than a 5000 mAh single-cell power bank (typically around 18-19 Wh).
 

Q7: Why doesn't the Xiaomi Magnetic Power Bank 10000 with Built-in Stand have mAh in its name?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand contains two 5000 mAh cells, which provide battery energy approximately equivalent to that provided by a single 10000 mAh cell. Although the battery cell capacity is equivalent to 10000 mAh, due to certification requirements, the product name cannot be directly written as 10000 mAh. In order to comply with regulations and prevent you from mistakenly believing that the product has a battery capacity of only 5000 mAh, we only advertise the equivalent capacity of 10000 mAh and write the product name as 10000 to indicate the equivalent capacity for your convenience in purchasing.
 

Q8: How long does the screen stay off on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A:
  1. If no wireless charging device is detected within 6 seconds in the magnetic wireless charging status, the power bank will no longer work, and all the indicators will go off.
  2. You can also turn off the screen manually. When the display is on, press the button and the display will go off.
 

Wireless charging

Q1: What are the phone case requirements for the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A:
  1. When using the Xiaomi Magnetic Power Bank 10000 with Built-in Stand to wirelessly charge a device with a protective cover, make sure the cover is non-metallic with a thickness of 2 mm or less.
  2. When the power bank is used for magnetic wireless charging of iPhone 12 series and above models, it is recommended that the phone being charged not be equipped with any phone protective case other than the official original dedicated MagSafe protective case for iPhone, and that other items not be included in the protective case, to avoid affecting the charging effects.
  3. When using this power bank to wirelessly charge Xiaomi 15, it is recommended to wear the official magnetic phone case for magnetic wireless charging.
 

Q2: How to enable wireless charging on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: Attach the Xiaomi Magnetic Power Bank 10000 with Built-in Stand to the wireless charging area on the back of your smartphone. It automatically attaches and begins charging without pressing any buttons. To stop charging, simply remove the power bank from your smartphone.
When this power bank is used for wired charging, wireless charging is disabled by default to ensure charging rate. Press and hold the button for 2 seconds to enable wireless charging, and wired charging and wireless charging will be performed simultaneously. Press and hold the button for 2 seconds again to disable wireless chargin
 

Q3: Will the magnetic force of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand weaken or disappear after a period of use?

A: Under normal usage conditions, the magnetic force will not weaken. Do not store the Xiaomi Magnetic Power Bank 10000 with Built-in Stand in environments above 80 °C for extended periods.
 

Q4: Which smartphones can the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge wirelessly via magnetic attachment?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand can charge iPhone 12, 13, 14, 15, and 16 series models with magnetic wireless charging function. It cannot guarantee normal charging of other models of mobile phones.
 

Q5: Can the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge and discharge wirelessly at the same time?

A: You can charge your Xiaomi Magnetic Power Bank 10000 with Built-in Stand while also wirelessly charging your wireless charging device.
 

Q6: Does the Xiaomi Magnetic Power Bank 10000 with Built-in Stand support both wireless and wired power output?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand supports wireless output while supporting C port output.
 

Q7: Can the Xiaomi Magnetic Power Bank 10000 with Built-in Stand be powered by a laptop's Type-C port?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand does not support powering via the Type-C port on a laptop.
 

Q8: Can the Xiaomi Magnetic Power Bank 10000 with Built-in Stand wirelessly charge Bluetooth earbuds?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand supports wireless charging for AirPods Pro, AirPods Pro 2, and AirPods 3 (need to press the button to turn on the wireless charging function). It does not support wireless charging of other brands of headphones.
 

Q9: What is the stand of the Xiaomi Magnetic Power Bank 10000 with Built-in Stand used for?

A: When charging your phone wirelessly with the Xiaomi Magnetic Power Bank 10000 with Built-in Stand, the stand can be opened according to the product manual or the instructions on the product itself to realize the integrated stand function.
 

Q10: Is there a charging animation when the Xiaomi Magnetic Power Bank 10000 with Built-in Stand is charging an iPhone?

A: When the Xiaomi Magnetic Power Bank 10000 with Built-in Stand is charging an iPhone (which supports the latest QI2 protocol), there is a charging animation.
 

Q11: Is it normal for a phone to get hot when charging with the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: It’s normal for your phone to warm up while charging. If it feels unusually hot, check for metallic objects on the back of the phone, as these can interfere with the power bank’s efficiency and cause extra heat. Also, see if the phone is in a case—cases can trap heat and make the device warmer than usual. Finally, keep in mind that wireless charging in a hot room or environment will make the phone heat up more noticeably.

Q12: Why does the Xiaomi Magnetic Power Bank 10000 with Built-in Stand stop charging when charging a phone?

A: Most Android phones currently on the market don't support magnetic charging. Without built-in magnets on the back of their phones, they won't align with the magnetic ring in the Xiaomi Magnetic Power Bank 10000 with Built-in Stand. Misalignment during wireless charging can result in reduced charging power, and large misalignments can cause charging interruptions. This issue can also occur if the phone is wearing a thick or metal case.
 

Troubleshooting

Q1: Why can’t the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge an iPhone to 80% or more, or not charge at all?

A:
  1. Your iPhone has optimized battery charging turned on, which automatically triggers trickle charging after reaching 80%. To turn off this feature, go to [Settings] >> [Battery] >> [Battery Health] >> [Optimized Battery Charging], and try turning it off.
  2. Your iPhone is overheating due to running large games, recording videos, or making calls for extended periods while charging. If your iPhone is overheating, a protective mechanism will activate. Charging at this time can slow down or even stop.
 

Q2: Why does the charging indicator on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand still flash after it's fully charged?

A: This is normal. When the Xiaomi Magnetic Power Bank 10000 with Built-in Stand is fully charged and powered on again, it will re-enter the full charge detection mechanism. Within about ten minutes, the LED light will turn on again to indicate full charge.
 

Q3: Why does the wireless indicator on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand turn on but fail to charge a phone?

A:
  1. The power bank only supports magnetic wireless charging for iPhone 12 and above. Other phone models can experience intermittent charging.
  2. Check that your phone is fully attached to the Xiaomi Magnetic Power Bank 10000 with Built-in Stand.
 

Q4: Is it normal to hear unusual sounds like electricity or dripping when charging a phone wirelessly with the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: When the Xiaomi Magnetic Power Bank 10000 with Built-in Stand is wirelessly discharging, the capacitor can make a slight tapping sound on the PCB. This is normal, so please feel free to use it.
 

Q5: Why does the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge intermittently when charging a phone?

A:
  1. Intermittent charging of your phone can be caused by incompatibility between the USB-C port adapter and the product. To achieve stable and maximum output power, please use a Xiaomi brand adapter of 20W or higher to power the Xiaomi Magnetic Power Bank 10000 with Built-in Stand.
  2. This power bank is designed for magnetic wireless charging of iPhone 12 and above. Other models can experience intermittent charging.
 

Q6: Why is the battery level on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand flash?

A: This is normal. The battery indicator shows the current battery level of the power bank, ranging from 0% to 100%. When the battery level is less than or equal to 9%, the battery level will flash.
 

Q7: Why does the wireless charging indicator on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand flash rapidly?

A: When the wireless charging indicator light flashes quickly, it means that the power bank is malfunctioning.
 

Q8: Why do the indicators on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand keep flashing when it is connected to an Apple charging cable but not to a smartphone?

A: Because there is a chip inside the Apple data cable, the data cable itself will consume a weak current when connected to a mobile power supply. Therefore, when you plug the Apple data cable into a mobile power supply, if there is no device connected to the other end of the data cable, the mobile power supply will intelligently identify the data cable as a low-current device. At this time, the indicator light of the mobile power supply will continue to flash, which is normal.
 

Q9: Why does the Xiaomi Magnetic Power Bank 10000 with Built-in Stand lose power so quickly when charging a mobile phone?

A: The Xiaomi Magnetic Power Bank 10000 with Built-in Stand charges quickly, so you notice that the power bank is losing power quickly.
 

Q10: Why does the Xiaomi Magnetic Power Bank 10000 with Built-in Stand make a buzzing or current sound when charging a smartphone?

A: Because charging current fluctuations vary between different phones, some devices—such as iPhones—can experience fluctuations of several hundred milliamps. When the frequency of these fluctuations falls within the audible range of the human ear, a buzzing sound can be heard. This is a normal phenomenon and does not indicate any abnormal risk with the power bank or the phone. You can continue using the product with confidence.
 

Q11: Why doesn’t the Xiaomi Magnetic Power Bank 10000 with Built-in Stand charge when using an adapter?

A: Press and hold the button for 7 seconds to reset and restore.
 

Q12: Why doesn’t fast charging start immediately after exiting low-current mode on the Xiaomi Magnetic Power Bank 10000 with Built-in Stand?

A: This is normal. 30 seconds after exiting low current mode, the Xiaomi Magnetic Power Bank 10000 with Built-in Stand will enter fast charging.
 

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