What to do if the Xiaomi Zoom Floor Selfie Stick Tripod 62'' cannot perform zooming?

If the Xiaomi Zoom Floor Selfie Stick Tripod 62'' cannot perform zooming, please refer to the following steps:
  1. Ensure the product is powered on properly;
  2. Check whether the selfie stick is connected to the phone and within the effective Bluetooth range (up to 10 meters);
  3. Verify if you're trying to zoom while using the front camera, and this product only supports zooming with the rear camera;
  4. Restart your phone;
  5. Try connecting to a different phone or mobile device;
  6. If the issue persists, please contact after-sales service for inspection.
Note:
  1. Currently, only rear camera zoom is supported, and this requires a Xiaomi or REDMI phone running Android 10, MIUI 12 or above, and using the default Camera App;
  2. Certain functions such as zoom, camera flipping, and mode switching are not supported on iOS systems.

Does it help?

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