Why is the writing disconnected when using the handwriting function to take notes on the REDMI Pad 2 4G?

Thank you for your support of Xiaomi products. The REDMI Pad 2 4G undergoes strict professional inspection before leaving the factory, so you can use it with confidence.
If the writing is disconnected when using the handwriting function to take notes on the tablet, please refer to the following information:
  1. Please update the device to the latest version to resolve this issue;
  2. If updating does not resolve the problem or if you encounter any other issues while using the handwriting feature, please contact our after-sales service center for further assistance.