What to do if the Mijia Air Conditioner Pro Eco Inverter 1.0 HP cannot connect to the Xiaomi Home App?
If the Mijia Air Conditioner Pro Eco Inverter 1.0 HP cannot connect to the Xiaomi Home App, please follow these steps:
1. Make sure the air conditioner is turned on and in the waiting-to-connect state. Cut off the power for 10 seconds, then turn it back on, or reset the air conditioner’s Wi-Fi and try connecting again;
2. Confirm that the Wi-Fi network you are connecting to is 2.4GHz, as the air conditioner does not support 5GHz Wi-Fi;
3. Ensure the router is not too far from the air conditioner and that it has a stable internet connection;
4. Check that the router’s SSID and password do not contain Chinese characters or special symbols, and make sure the SSID and password are entered correctly;
5. Try connecting using a mobile hotspot to check if the issue is related to the router’s network;
6. Update the Xiaomi Home App to the latest version, or uninstall and reinstall it, and carefully follow the connection instructions within the App;
7. If the problem persists after trying the above steps, please contact after-sales support for further assistance.
1. Make sure the air conditioner is turned on and in the waiting-to-connect state. Cut off the power for 10 seconds, then turn it back on, or reset the air conditioner’s Wi-Fi and try connecting again;
2. Confirm that the Wi-Fi network you are connecting to is 2.4GHz, as the air conditioner does not support 5GHz Wi-Fi;
3. Ensure the router is not too far from the air conditioner and that it has a stable internet connection;
4. Check that the router’s SSID and password do not contain Chinese characters or special symbols, and make sure the SSID and password are entered correctly;
5. Try connecting using a mobile hotspot to check if the issue is related to the router’s network;
6. Update the Xiaomi Home App to the latest version, or uninstall and reinstall it, and carefully follow the connection instructions within the App;
7. If the problem persists after trying the above steps, please contact after-sales support for further assistance.
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