What to do if the remote control of the Xiaomi Smart Floor Lamp is not working?

Several factors will lead to the abnormalities of the remote control of the Xiaomi Smart Floor Lamp, such as dead or weak batteries, obstruction between remote control and device, signal interference and faulty remote sensor or receiver.
If the remote control of the Xiaomi Smart Floor Lamp is not working, please refer to the following details:
1. If the remote control is not functioning, please change the batteries or remove the two batteries and reinsert them to restart the remote and re-pair it with the lamp;
2. If these troubleshooting steps do not resolve the issue, please contact the local after-sales service center.