What to do if the Xiaomi Electric Scooter 4 Lite (2nd Gen)’s firmware can't be updated?
Firmware updates on the Xiaomi Electric Scooter 4 Lite (2nd Gen) refer to updating the device system to enhance the device performance, fix bugs, introduce new features, and improve security.
If you're encountering difficulties updating the firmware, please refer to the following troubleshooting steps:
1. Make sure your scooter is connected to the Mi Home/Xiaomi Home APP via Bluetooth;
2. Please ensure that the scooter is within the Bluetooth range of the connected phone. Keep them close to each other;
3. Ensure you're using the latest version of the [Mi Home/Xiaomi Home] APP. Outdated APP is not compatible with the latest firmware updates. So you can visit the App Store or Google Play Store to check for updates;
4. Please ensure that your phone has a stable internet connection, either through Wi-Fi or mobile data;
5. Make sure that you select the correct region in the Mi Home/Xiaomi Home APP on your phone. Sometimes, the firmware update is available for certain regions;
6. Within the Mi Home/Xiaomi Home APP, you can try clearing the cache and data for the APP. This will reset the APP to its default settings, potentially fixing any issues that can be preventing the firmware update;
7. If the issue persists, restart the phone and try upgrading again. Power off the scooter, wait for a few seconds, and then power on. Once the scooter powers on, check if the firmware update is available;
8. Unbind the Electric Scooter in the Mi Home/Xiaomi Home APP, then rebind it, and try upgrading again;
9. You can reinstall the Mi Home/Xiaomi Home APP to see if the issue persists;
10. Change to another phone and log in to the Mi Home/Xiaomi Home APP, connect the electric scooter, try updating again;
11. You can try to perform a factory reset on your scooter. This operation will completely delete the data stored in the scooter, please back up the data in advance.
We hope the above methods can help you solve the problem. If your problem still exists, please submit your feedback on the Mi Home/Xiaomi Home APP.
If you're encountering difficulties updating the firmware, please refer to the following troubleshooting steps:
1. Make sure your scooter is connected to the Mi Home/Xiaomi Home APP via Bluetooth;
2. Please ensure that the scooter is within the Bluetooth range of the connected phone. Keep them close to each other;
3. Ensure you're using the latest version of the [Mi Home/Xiaomi Home] APP. Outdated APP is not compatible with the latest firmware updates. So you can visit the App Store or Google Play Store to check for updates;
4. Please ensure that your phone has a stable internet connection, either through Wi-Fi or mobile data;
5. Make sure that you select the correct region in the Mi Home/Xiaomi Home APP on your phone. Sometimes, the firmware update is available for certain regions;
6. Within the Mi Home/Xiaomi Home APP, you can try clearing the cache and data for the APP. This will reset the APP to its default settings, potentially fixing any issues that can be preventing the firmware update;
7. If the issue persists, restart the phone and try upgrading again. Power off the scooter, wait for a few seconds, and then power on. Once the scooter powers on, check if the firmware update is available;
8. Unbind the Electric Scooter in the Mi Home/Xiaomi Home APP, then rebind it, and try upgrading again;
9. You can reinstall the Mi Home/Xiaomi Home APP to see if the issue persists;
10. Change to another phone and log in to the Mi Home/Xiaomi Home APP, connect the electric scooter, try updating again;
11. You can try to perform a factory reset on your scooter. This operation will completely delete the data stored in the scooter, please back up the data in advance.
We hope the above methods can help you solve the problem. If your problem still exists, please submit your feedback on the Mi Home/Xiaomi Home APP.
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