Why can’t the Xiaomi Outdoor Camera BW500 connect to the Mi Home APP?
For your reference, the following methods can troubleshoot the issue:
1. Check the Mi Home APP version, which requires Android 6.5.701/iOS V6.5.202.1 and above (If the version is too old, you can directly delete the APP and re-download it);
2. Check the Mi Home APP permissions. Navigation positioning and Bluetooth functions should be turned on;
3. After connecting the camera for the first time and powering it on, wait 4 or 5 seconds for the indicator to flash in yellow before proceeding to the next step;
4. You can connect to a Wi-Fi network. The phone is required to connect only 2.4G network (be sure to carefully read the Mi Home APP operation step note in the User Manual);
5. Try to reconnect the camera to the network. You need to press and hold on the Configuration Button for more than 7 seconds and then start the next step after you hear “Reset successful”, and follow the binding process prompted by the APP to operate after the reset is successful.
1. Check the Mi Home APP version, which requires Android 6.5.701/iOS V6.5.202.1 and above (If the version is too old, you can directly delete the APP and re-download it);
2. Check the Mi Home APP permissions. Navigation positioning and Bluetooth functions should be turned on;
3. After connecting the camera for the first time and powering it on, wait 4 or 5 seconds for the indicator to flash in yellow before proceeding to the next step;
4. You can connect to a Wi-Fi network. The phone is required to connect only 2.4G network (be sure to carefully read the Mi Home APP operation step note in the User Manual);
5. Try to reconnect the camera to the network. You need to press and hold on the Configuration Button for more than 7 seconds and then start the next step after you hear “Reset successful”, and follow the binding process prompted by the APP to operate after the reset is successful.
Does it help?
Yes
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