A false alert for a full dirty water tank is triggered on the Xiaomi Truclean W10 Pro Wet Dry Vacuum
If there’s a false alert for a dirty water tank on the Xiaomi Truclean W10 Pro Wet Dry Vacuum, please refer to the following information:
1. The water detection of the device is realized through the water level sensor. When stains or viscous liquid adhere to the sensor, it will affect the sensor's detection, resulting in false alarms or no alarms. Please clean the dirty water tank and the sensor to check if the issue persists;
2. While using the device, the water in the dirty water tank is in dynamic flow, and it is likely that the sensor will be accidentally touched, causing the illusion that the dirty water tank is full. You can place the device on the plat ground and check the dirty water level when the device is in stationary status to see if the issue persists;
3. Check if your dirty water tank is installed correctly. A dislocated water tank may cause a false alert;
4. The dirty water will not flow into the tank smoothly if the dirty water pipe is blocked. If so, please clean or change the water pipe.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. The water detection of the device is realized through the water level sensor. When stains or viscous liquid adhere to the sensor, it will affect the sensor's detection, resulting in false alarms or no alarms. Please clean the dirty water tank and the sensor to check if the issue persists;
2. While using the device, the water in the dirty water tank is in dynamic flow, and it is likely that the sensor will be accidentally touched, causing the illusion that the dirty water tank is full. You can place the device on the plat ground and check the dirty water level when the device is in stationary status to see if the issue persists;
3. Check if your dirty water tank is installed correctly. A dislocated water tank may cause a false alert;
4. The dirty water will not flow into the tank smoothly if the dirty water pipe is blocked. If so, please clean or change the water pipe.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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