如果米家空氣淨化器 MAX的顯示器顯示馬達故障，該怎麼辦？

Question

Accepted Answer

If the screen displays motor malfunction on the Mijia Smart Air Purifier Max, please follow the steps below to troubleshoot:
1. Check if the filter is severely clogged, deformed, or improperly installed.
2. Check if there are any foreign objects in the fan area causing the motor to stall or malfunction, and then unplug the unit for 10 seconds and restart it.
3. Check if the operating environment temperature is too high or too low.
4. Check if the motor's connecting wires are loose or disconnected, and observe if the motor itself shows any obvious signs of burning, unusual odor, or damage.
5. 如果上述步驟無效，請聯絡售後服務中心進行檢查。