【2025 XIAOMI FAN FESTIVAL, may Xiaomi be with you every step of the way!】

TERMS AND CONDITIONS

1. ORGANIZATION AND ORGANIZER

1.1. The following terms and conditions (hereinafter, the “Terms” or “Rules”) regulate the rules for participating in the “【During the 2025 XIAOMI FAN FESTIVAL, may Xiaomi be with you every step of the way!】” (hereinafter the “Activity”) which is organized by Xiaomi H.K. Limited (hereinafter the ‘Organizer’).

1.2. The following terms and conditions (hereinafter, the “Terms”) regulate the rules for participating in the Activity. Participation is voluntary and free of charge, except for internet costs or any other connection costs.

1.3. If You have any questions about this Activity, please write to the following email address: service.pk@support.mi.com  (Hereinafter the “Activity Contact”).

2. ACCEPTANCE OF THE ACTIVITY’S RULES

2.1. By participating in the Activity, You are hereby accepting (i) the Activity’s present T&C as well as (ii) Xiaomi’s Terms of Use and Privacy Policy https://privacy.mi.com/all/languages/.

2.2. Third-Party Applicable Policies and Liability Disclaimer:

2.2.1. The Activity is in no way sponsored, endorsed, or administered by third-party social media platforms including, but not limited to, X, YouTube, Instagram, and Facebook, which may be used in connection with the Activity. Participants hereby acknowledge and agree to the terms of use, service, or sale and policies of third parties whose platforms are used in connection with the Activity.

2.2.2. In addition, Users acknowledge and hereby accept that the applicable terms of use and privacy policies of the above-mentioned external social media platform and/or as any third party associated with the Activity shall also apply, in addition to the present Terms and policies.

3. TERRITORY

3.1. The Activity applies to certain markets. For a detailed list, please refer to Clause 7.

3.2. For this market, the address details of the stores participating in the following "Gift Distribution" are as follows.

3.3. For this market, the address details of the stores participating in the following "Fee Waiver" are as follows.

4. USER’S ELIGIBILITY

4.1. In order to participate in the Activity, the User must be of the legal age and have the legal capacity according to the applicable regulations/law of the region/country where she/he participates, as well as her/his place of residence (hereinafter the “User(s)” or “You”).

4.2. Upon the Organizer’s request, User must be able to demonstrate at any time and, within a reasonable period, that he/she meets the necessary above-mentioned conditions to participate in the Activity.

4.3. The Organizer’s employees and/or their family members up to the second degree or any affiliates or company related to the organization or management of the Activity may not participate in the Activity.

4.4. Where inaccurate or erroneous data are provided by the User, the Organizer reserves the right to reject or disqualify the User from the Activity and so without giving any reasons or notice.

5. TERM

The duration of this Activity is from April 5, 2025 to April 18, 2025 (hereinafter the ”Term”).

6. PARTICIPATION MECHANISM

6.1 Scope of application

All categories of Xiaomi products.

6.2 GENERAL PROVISIONS OF THE ACTIVITY

6.2.1 Gift Distribution

During the event period (during the Term, i-e lasting 14 days, or until gifts are exhausted. Users can receive gifts by meeting the requirements of the method as outlined below:

In-store Service: Users who visit the after-sales store for repairs, with the service work order created by in-store after-sales staff during the Term, will receive one panda-themed gift (random uniform color and style) (“Gift”) upon completion of the service. Users may also take commemorative photos at designated promotional locations (e.g., stands, posters, roll-up banners, etc.).

6.2.2 Fee Waiver

During the period from April 5, 2025 to April 11, 2025 (i-e lasting 7 days), Users in all regions will be eligible for a 100% waiver on out-of-warranty labor fees for repair work orders when visiting the Exclusive Service Centers and traditional Sales and Service Centers for maintenance, determined based on the time of work order creation.

7. GIFT CLARIFICATION

7.1. The Gifts which consist of products are not exchangeable in cash and all the Gifts will be subject, if applicable, to the corresponding tax and withholdings. The Users should ensure that they comply with all the applicable tax laws and regulations regarding the Gifts.

7.2. The Organizer reserves the right, at his own discretion, to substitute the Gift for another of equal value or characteristics, always informing of this circumstance in its media.

7.3. The Gifts are personal and non-transferable.

7.4. The quantity of Gifts is: 1,400

8. INTELLECTUAL PROPERTY AND IMAGE RIGHTS

ASSIGNMENT OF USERS INTELLECTUAL PROPERTY RIGHTS

BY PARTICIPATING IN THE ACTIVITY, USERS AUTHORIZE THE ORGANIZER (WHICH EXPRESSION SHALL BE UNDERSTOOD AS INCLUDING XIAOMI GROUP COMPANIES, PARENT COMPANIES OR SUBSIDIARIES, AFFILIATES, SUCCESSORS AND ASSIGNS) AND ITS AFFILIATED PARTNERS, TO EXPLOIT, COMMERCIALIZE AND MAKE AVAILABLE TO THE PUBLIC – ALL WITHIN THE STATUTORY LIMITS - DIRECTLY OR THROUGH ITS WEB AND/OR ITS SOCIAL NETWORKS, THE PHOTO(S) CREATED IN CONNECTION WITH THE ACTIVITY AND USE THE PHOTO(S) FOR COMMERCIAL AND/OR ADVERTISING PURPOSES.

THE AFORE-MENTIONED AUTHORIZATION IS GRANTED ON AN EXCLUSIVE AND IRREVOCABLE BASIS; IN THE BROADEST POSSIBLE FORM IN LAW; WITHOUT ANY FORM OF REMUNERATION/COMPENSATION; FOR THE WHOLE WORLD; FOR THE WHOLE LEGAL LIFE OF THE RIGHTS UP TO THEIR PASSAGE INTO THE PUBLIC DOMAIN;

WITH THE CAPACITY TO ASSIGN TO THIRD PARTIES. THIS AUTHORIZATION WILL ALSO COVER ALL EXPLOITATION RIGHTS, INCLUDING THE RIGHTS OF DISCLOSURE AND PUBLICATION, FIXATION, REPRODUCTION, DISTRIBUTION, PUBLIC COMMUNICATION AND MAKING AVAILABLE TO THE PUBLIC, THE RIGHT OF TRANSFORMATION AND COLLECTION RIGHT THAT MAY CORRESPOND TO THE PHOTO(S) OR THE WORK DERIVED FROM IT, AS WELL AS INDUSTRIAL PROPERTY RIGHTS AND ANY OTHER RIGHTS THAT MAY BE DERIVED FROM THE PHOTO(S) AND/OR ITS ELEMENTS.

AUTHORISATION OF USER IMAGE RIGHT

USERS IRREVOCABLY GRANT TO THE ORGANIZER (WHICH EXPRESSION SHALL BE UNDERSTOOD AS INCLUDING XIAOMI GROUP COMPANIES, PARENT COMPANIES OR SUBSIDIARIES, AFFILIATES, SUCCESSORS AND ASSIGNS) AND ITS AFFILIATED PARTNERS, THE RIGHT TO USE THE USER’S IMAGE AND NAME IN ALL FORMS AND MEDIA INCLUDING COMPOSITE OR MODIFIED REPRESENTATION INCLUDING ADVERTISING, OR ANY COMMERCIAL PURPOSE IN CONNECTION WITH THE ACTIVITY THROUGHOUT THE WORLD AND IN PERPETUITY WITHOUT ANY COMPENSATION.

USERS MOREOVER RELEASE THE ORGANIZER AND ITS PARTNERS FROM ANY CLAIMS THAT MAY ARISE REGARDING THE USE OF THEIR IMAGE, INCLUDING ANY CLAIMS OF DEFAMATION, INVASION OF PRIVACY, OR INFRINGEMENT OF MORAL RIGHTS, RIGHTS OF PUBLICITY, OR COPYRIGHT.

9. COMPLAINTS

All complaints related to the Activity can be submitted through the website support.global@support.mi.com.

The complaint will be considered within 14 days from the date of its receipt, based on the applicable laws and these T&C. However, the deadline may be extended in the event of reasons beyond the Organizer's control, about which the User will be informed.

10. LIABILITY AND REPRESENTATION

10.1 ORGANIZER’S REPRESENTATION

Unless otherwise expressly stated in this term, Organizer and its affiliated or third-party Organizers provide the Activity on best effort basis only and exclude all warranties and conditions of any kind whether expressly or implied. In particular, but without limitation, Organizer and its affiliated or third-party Organizers do not warrant or represent that:

(1) The Activity is fit for any purpose or meet User requirements or is provided without any errors or deficiencies or that the Activity in compliance with any quality levels, as the case may be;

(2) The Activity is available to User at any time and provided to User without disruption, interruption or delay;

(3) Any information (whether oral or written) obtained by User from Organizer or as a result of User taking part in the Activity (including any materials or products) will be suitable, accurate, complete, or reliable; and

(4) That any deficiencies in the Activity, including any defects in performance, operation or functionality of the Activity will be fixed, corrected or otherwise remedied.

10.2 ORGANIZER’S LIABILITY

Organizer is not liable to User, regardless of the legal grounds, in particular whether in contract, tort (including negligence) or any theory of liability, in or out of the connection with the participation in the Activity for, including, but not limited to:

(1) Any indirect, incidental, special or consequential damages;

(2) Any loss of income, business, actual or anticipated profits, opportunity, goodwill or reputation (whether direct or indirect);

(3) Any damage to and/or corruption or loss of data (whether direct or indirect);

(4) Any changes, modifications, extensions or limitations (including any suspension of User) in the Activity;

(5) Access to User account and account data or User registration data taking part of the Activity, or any permanent or temporary cessation in the terms or conditions of the Activity (or any part of them).

In the event that Organizer is liable for a breach of these terms, Organizer liability shall be limited to damages which Organizer must typically expect at the time of the conclusion of these Terms due to the circumstances known at the time. Notwithstanding the above, such damages shall not be higher than 100 euros (or equivalent local currency) in any circumstance whatsoever.

Nothing in these Terms shall exclude or limit Organizer’s warranty or liability for damages or losses which may not be lawfully excluded or limited by applicable law. If the laws in the User jurisdiction do not allow the exclusion of certain warranties, terms or conditions or the limitation or exclusion of liability for loss or damage caused by negligence, breach of contract or breach of implied terms, or incidental or consequential damages, only the limitations which are lawful in that jurisdiction will apply, and Organizer’s liability and warranty will be limited to the maximum extent permitted by applicable law.

10.3 USER’S LIABILITY

User is entirely responsible for any breach of the obligations under:

(i) These Terms; and

(ii) Any applicable law or regulation in the relevant jurisdictions, including the jurisdiction where You are a resident or from where You are participating in the Activity.

(iii) And for the consequences of any such breach, including any loss or damage which Organizer or any third-party may incur or suffer. Organizer will have no responsibility to User or to any third party in respect of such breach.

11. EXPORT CONTROL

Upon participating the Activity, the User understands and agrees that:

The Activity and the functions, services and goods provided through the Activity are subject to the export controls and economic sanctions laws of multiple jurisdictions containing restrictions on destination, end user and end use, including but not limited to: (1) not to use of any functions, service or goods for any activities related to military end uses, support of terrorism, nuclear facilities, chemical or biological weapons, missiles, weapons of mass destruction, etc.; (2) comply with all export, re-export and resale restrictions applicable to the goods.

If User's use of the functions and services being provided through the Activity violates, or in our reasonable opinion may violate, the requirements and restrictions of relevant laws, resulting in a compliance risk or adverse impact on the Activity, functions and services and supply of goods, the Organizer reserves the right to suspend, restrict or terminate the provisions of all or part of the goods and services.

12. OTHERS

Organizer reserves the right to change the T&C in case of:

1. changes in applicable general provisions of law resulting in the need to adapt it to these changes in law;

2. removing any errors and clarifying any ambiguities in the T&C;

3. issuance of a judgment or other act by a court or authorized public authority resulting in the need to amend the T&C in order to adapt to such a judgment or other similar act;

4. organizational or legal changes of the Organizer.

Users will be informed about changes to the Terms and Conditions at least 14 days in advance by publishing information about the planned change on [Facebook]. If a binding legal provision, judgment, or other similar act of an authorized public authority requires the Organizer to make changes to the Terms and Conditions within a shorter period than specified in above, the notice of the changes to the Terms and Conditions will indicate the shorter period, along with the reason. The modified Terms and Conditions apply to the User who does not withdraw from participating in the Activity before the effective date of the changes to the Terms and Conditions.

13. LEGISLATION AND APPLICABLE JURISDICTION

These T&C, and participation in the Activity, will be interpreted and applied in accordance with the laws of the jurisdiction where the Organizer has its registered seat and not with the law applicable to the place where the User resides. In addition, the court with jurisdiction is the court of the Organizer's registered seat, unless the law requires the court of the User’s place of residence.