What to do if the temperature on the Mijia Air Conditioner GentleAir Inverter 1.5 HP cannot be adjusted?

If you cannot control the temperature of the Mijia Air Conditioner GentleAir Inverter 1.5 HP using the remote control, please refer to the following troubleshooting steps:
1. Check if the remote control battery has power. If depleted, replace it with a new battery.
2. If the battery is functional, check if the remote control display is working and if other buttons respond.
3. Please confirm if the air conditioner is in Sleep mode, as this mode can limit the temperature adjustment function.
4. If the remote control is functioning properly, ensure the air conditioner is receiving the remote control signal (listen for a beeping sound).
5. Please turn off the air conditioner for 3 to 5 minutes, then restart it and check if it can be restored.
6. If the issue persists, please contact the after-sales service for further inspection.
If you cannot control the temperature of the Mijia Air Conditioner GentleAir Inverter 1.5 HP using the Xiaomi Home App, please refer to the following troubleshooting steps:
1. Remove the device from the Xiaomi Home App, reset the air conditioner’s Wi-Fi, and control it using only the remote control.
2. Check if the issue occurs when using other remote-controlled devices at home to rule out signal interference.
3. Please confirm whether the connected network is working properly. Try switching to a different network and then attempt again.
4. Please check if the Xiaomi Home App settings are affecting the operation. If a smart scenario has been set, such as a sleep curve or another feature. You can reset the air conditioner’s Wi-Fi, reconnect to the Xiaomi Home App, and clear history data.
5. If the issue persists, please contact the after-sales service for further inspection.