Why can't the Xiaomi Electric Scooter 6 Pro connect to the Xiaomi Home App?

If the Xiaomi Electric Scooter 6 Pro can not connect to the Xiaomi Home App, please refer to the following steps to troubleshoot:
1. Check Bluetooth status on both devices. Make sure Bluetooth is enabled on your phone and on the scooter. If the connection fails repeatedly, try resetting the scooter’s Bluetooth and then attempting to pair again through the Xiaomi Home App. This can help clear temporary connection errors.
2. Confirm the distance between the phone and the scooter. Bluetooth connections require the devices to be within an effective range. During pairing, keep your phone close to the scooter and avoid obstacles or interference to ensure a stable connection.
3. Please check whether your Xiaomi Home App is updated to the latest version. An outdated App can cause compatibility issues. Updating to the latest version can improve connection stability and overall performance.
4. If the problem persists after completing all the above steps, please stop using the scooter and contact the after-sales service center for further assistance.