What to do if the touchscreen of the REDMI 12C is unresponsive?

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If the touchscreen of the REDMI 12C is unresponsive, please refer to the following steps to troubleshoot:
1. Inspect the screen for cracks, dents, or signs of liquid damage. Hardware damage can cause the touchscreen to become unresponsive.
2. Sometimes a temporary system glitch can cause the touchscreen to stop responding. Restart the device and check if the issue is resolved.
3. Thick, damaged, or low-quality screen protectors and cases can interfere with touch sensitivity. Remove them and test the touchscreen again.
4. Dirt, oil, moisture, or sweat on the screen can affect touch response. Gently clean the screen with a soft, dry cloth.
5. Boot the phone into Safe mode to check whether a third-party App is causing the problem. If the touchscreen works in Safe mode, uninstall recently installed Apps.
6. Please try entering Recovery mode. If you can successfully enter Recovery Mode, you can try clearing the data. Please note that data cannot be backed up in Recovery mode, and all data will be permanently deleted after clearing.
7. If none of the above steps work. It is recommended to contact the official after-sales service center for inspection and repair.