Why can't the REDMI 13 charge?
If the REDMI 13 cannot charge, please refer to the following steps to troubleshoot:
1. Please check that the adapter is secure. A loose adapter will cause your phone to fail to charge.
2. Overheating or underheating of the phone can cause charging problems. Please wait for the phone to return to its normal operating temperature before attempting to charge it.
3. A damaged data cable or poor contact can cause charging failure. Please check if the data cable is damaged.
4. Try replacing the data cable or charging adapter to check if the problem lies with the cable or adapter. When charging, please use a certified charger and data cable.
5. If liquid is inside the USB port, it can cause charging malfunctions. Please shake off any liquid from the USB port or leave it to stand for a while to check if the charging returns to normal.
6. Try replacing the power outlet to check if the power outlet is causing the charging failure.
7. A bug in the system is causing the phone to fail to charge. Please update the system to the latest version.
8. Please try to restart or reset the phone. If you reset the phone, your personal data will be eliminated. Please back up your data in advance.
9. If the issue persists, please contact the local official after-sales service center for further assistance.
Does it help?
Yes
No