Why does the Xiaomi 33W Power Bank 20000mAh (Integrated Cable) frequently shut down during use?
If the Xiaomi 33W Power Bank 20000mAh (Integrated Cable) frequently shuts down during use, you can try the following troubleshooting steps to resolve the issue:
1. Ensure the integrated cable is not damaged, bent, or frayed. Poor contact between the cable and your device can cause the power bank to shut down intermittently. Try reconnecting the device firmly or testing with another compatible device.
2. A low battery level can cause the power bank to turn off unexpectedly. Fully charge the power bank before use and check that the charging indicators show full or sufficient capacity.
3. Excessive heat or cold can trigger automatic shutdowns. Use the power bank in a room-temperature environment, avoid direct sunlight, and remove it from cases or bags that can trap heat.
4. If the problem continues after following the steps above, it can indicate a hardware or internal protection issue. In this case, contact the local after-sales service center for professional inspection and support.
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