Why does the Xiaomi Mini LED Gaming Monitor G Pro 27i automatically go to a black screen?

Question

Accepted Answer

If the Xiaomi Mini LED Gaming Monitor G Pro 27i automatically goes to a black screen, please refer to the following troubleshooting steps:
1. Check the power connection and the power indicator, and ensure the power cable is securely connected.
2. Update the graphics driver or system software, and outdated graphics drivers or system firmware on the connected device can lead to display instability.
3. Make sure the monitor is powered on and the correct input source (HDMI or DisplayPort) is selected.
4. Ensure that both ends of the HDMI or DisplayPort cable are securely connected; damaged or low-quality cables will cause intermittent signal loss.
5. Verify that the computer or console is powered on and not in sleep, hibernation, or screen-off mode, and ensure it is set to output video to an external display.
6. Restart the monitor and the connected device.
7. Please check the monitor for any external damage. If there is any damage, contact your local after-sales service center for assistance.