Why is there no response when pressing the buttons on the Mijia Smart Air Purifier Max?
If there is no response when pressing the buttons on the Mijia Smart Air Purifier Max, please refer to the following information:
1. Ensure the air purifier is properly connected to a power source and powered on.
2. The device has a Child lock function. If the Child lock is enabled, the buttons on the air purifier will be disabled, and pressing them will have no effect. You can do this either by pressing and holding the mode button for 7 seconds on the device or by turning off the Child lock through the Xiaomi Home App.
3. Restart the device by powering it off, waiting for a while, and turning it back on.
4. Make sure the device is not performing a firmware update, as button functions can be temporarily disabled during updates.
5. If none of the above works, try removing the device from the Xiaomi Home App and re-adding it, which can resolve potential connectivity or control issues.
6. If none of the above methods resolve the issue, please contact the after-sales service center for further assistance.
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