What to do if the Xiaomi Monitor A24i 2026 goes black?

If the Xiaomi Monitor A24i 2026 screen goes black, please refer to the following methods:
1. Please check if your computer is turned on. If it's not, please turn it on.
2. If the indicator is steady, inspect the graphics card or output device for possible faults. Try connecting the monitor to another video output device to test functionality.
3. A loose or damaged signal cable, or an incorrect input source selection, can cause the monitor to display a black screen. Check if the signal cable is securely connected. You can try unplugging and replugging it or switching the signal source.
4. A malfunction in the computer's graphics card will affect the operation of the monitor. Make sure the computer’s graphics card is working properly.
5. If the cable is loose, damaged, or incorrectly inserted, the monitor will go black. Please make sure the cable is plugged in properly.
6. If none of the above works, please contact the after-sales service center for further assistance.