What to do if the sound quality is not good when using the Xiaomi OpenWear Stereo Pro?

The sound quality of the Xiaomi OpenWear Stereo Pro is affected not only by its open-ear design but also by factors such as device settings, connection status, and how the earphones are worn.
If the sound quality of the Xiaomi OpenWear Stereo Pro is not good, please refer to the following information:
1. Adjust the ear hooks to align the sound source with the ear canal, reducing sound leakage and sound quality loss caused by displacement.
2. Ensure a stable connection. Use within 10 meters, free of obstructions, away from routers and other sources of interference, and disable unused dual-device connections.
3. Please check if you have made any custom settings. You can try switching between different settings to check the sound quality.
4. Check the audio source. Use audio from different platforms and different quality levels, preferably lossless, to rule out issues caused by highly compressed audio.
5. Clean the earphones. Dirt or debris blocking the earphone openings or contact points can affect sound quality. Use a clean soft brush or cotton swab to gently remove dust, earwax, or other particles.
6. Make sure your earphones are running the latest firmware via the Xiaomi Earbuds App to optimize audio algorithms and sound quality.
If the issue still persists, please contact after-sales service for assistance.