What to do if the Mi Home Security Camera 360° 1080p does not recognize the MicroSD card?
If the Mi Home Security Camera 360° 1080p cannot recognize the MicroSD card, please refer to the following methods:
1. Make sure the MicroSD card is inserted correctly into the camera's card slot, as improper insertion can prevent detection.
2. Dust or debris may accumulate in the card slot and block proper contact, so use a can of compressed air or a soft brush to gently clean it.
3. Ensure that both the Xiaomi Home App and the camera's firmware are updated to the latest version, as outdated software can cause recognition issues.
4. Make sure the SD card is formatted as FAT32, which can be done through the Xiaomi Home App or on a computer.
5. Verify that the MicroSD card meets the camera's requirements, which include a capacity of up to 64 GB and the reading/writing speed of no less than U1/Class 10.
6. If possible, try using a different MicroSD card to determine whether the problem lies with the card or the camera itself.
7. If all the above steps fail, contact the local service center or seller for further assistance.
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