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Why there is no response when turning on the fan shaking head function?

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Why there is no response when turning on the fan shaking head function?

Reenergize the fan and start the shaking function (press the button or the APP to open) to check whether the device is normal. If the physical button of the child lock is opened, it will be invalid. You can open the shaking or close the child lock in the APP.If the fan doesn't shake head, you need after-sale testing.