What if the Mi Wireless Charger(Quick charge version) cannot be charged?

Solution:

Please follow the following methods for troubleshooting:

1. Please check whether the mobile phone supports wireless charging. The wireless charging protocol is Qi charging protocol.

2. Check whether the power supply of the wireless charger is normal, whether the adapter is suitable for Xiaomi wireless charger (general quick charger version), and try to replace other chargers;

3. Check whether the data line of the wireless charger is abnormal, and try to replace other data lines;

4. Check whether the charging placement method is correct, whether the distance between the mobile phone and the wireless charging pad is too far, and whether the protective cover of the mobile phone is too thick;

5. If the issue persists, it is suggested to apply for after-sales testing.