Xiaomi Smart Tower Fan FAQ
Product introduction and use
1.Q: What are the features of Xiaomi Smart Tower Fan?
A: 1.Mi Smart Tower Fan features a gentle, variable, stable and quite breeze.
The core advantage comes from the variable frequency DC motor, which has the advantages of lower noise, more stable operation and more energy saving.
2.150° ultra-wide angle three-dimensional ventilation. Cool down quickly and speed up air flow .
3.With Google Assistant and Alexa speaker, you can turn on the tower fan and adjust the gear by sending a voice signal.
4.6.9 mm fine air outlet
5.With a power as low as 3.5 W, it has the power consumption of only 3.48 kWh* for a cool summer, and only consumes 1.19 kWh* for running for 6 days at the highest-grade air volume.
2. Q: Who is Xiaomi Smart Tower Fan suitable for?
A:
1. People who are not suitable for air conditioners and susceptible people (the elderly, children, and some adults);
2. People who pay attention to the taste of life and pursue comfort and health;
3. Seasons alternate, blowing air conditioners is cold, blowing ordinary fans feels too "hard", and people who have cooling needs;
4. People who need to cool down at night and think it is too cold to blow air conditioners;
5. For people who have both cooling needs and indoor ventilation requirements.
Tower fan body x1, Front base x1, Rear base x1, M5 screws x2, Special spanner x1,User manual x1
4.Q: How to install Xiaomi Smart Tower Fan?
A: Installation step 1: Splicing the chassis
1. As shown in the figure, insert the positioning post of ③ the rear chassis into the positioning hole of ② the front chassis, and press to make it snap into place, so that the rear chassis and the front chassis form a flat chassis.
2. Pass the power cord at the bottom of the main body of the tower fan through the round hole in the center of the chassis
Installation step 2: Install the base
1. Place Tower fan body on the soft table, align the "D"-shaped positioning column at the bottom of the tower fan main body with the "D"-shaped positioning hole inserted into the base(chassis), install the chassis, and press it to fit.
2. Insert 2 M5④ screws into the screw holes of the chassis, and tighten them clockwise with a special wrench⑤
Installation Step 3: Arrange the Power Cord
Install the power cord into the slot at the bottom of the chassis, and pull it out from the power cord outlet. The installation of the tower fan is complete.
Tip: The power cord will be straightened into the wire slot normally, and the power cord will not be damaged.
5.Q: How to connect the Xiaomi Smart Tower Fan to the power supply?
A: Insert the power plug into a qualified power outlet, and after hearing the beep sound, the tower fan is successfully connected to the power supply.
6.Q: What buttons does Xiaomi Smart Tower Fan have?
7.Q: How to switch the Xiaomi Smart Tower Fan on and off?
A: Power on: Press the button
, the tower fan starts to work. The first time it is used, the default is blowing mode, 1 wind blocking.
Shutdown: Press the button
in the power-on state, the tower fan stops working.
8.Q: How to switch the air volume of Xiaomi Smart Tower Fan?
A: Press the button
to switch the fan speed gear. The corresponding air volume indicator light is always on (see table below). The next time you turn it on, the default is the air volume gear used when you turned it off last time.
Tip:
is ON state ；
is OFF state
9.Q: How does Xiaomi Smart Tower Fan switch modes?
A: Press the button
to switch between direct air, natural breeze mode, and sleep air mode, and the corresponding mode indicator light is always on. The next time you turn it on, it defaults to the mode that was used when the last time it was turned off.
10.Q: What is natural breeze?
A: The difference between natural wind and straight blowing is that the change of wind speed changes in an irregular way, that is, simulating natural breeze. When the fan works in natural wind, the wind blown by the fan will be softer than that of direct blowing. Makes people feel more comfortable.
11.Q: How to turn on or off the shaking function of Xiaomi Smart Tower Fan?
A: Press the button
to turn on or off the shaking function . Users can set the shaking angle in the APP. The next time you turn it on, it will default to the shaking head setting that was used at the last time it was turned off.
12.Q: How to shut down Xiaomi Smart Tower Fan regularly?
A: Press the button to cycle through the timing gears: 1 hour, 2 hours, 3 hours, 4 hours, and turn off the timer, and the corresponding timer indicator lights for 5 seconds (as shown in the table below). After the timing indicator lights up for 5 seconds, it returns to the air volume indicator mode.
Tip: 
is ON state; 
is OFF state
13.Q: How to clean Xiaomi Smart Tower Fan?
A: Parts that can be cleaned: rear grille, impeller
After the rear grille and impeller are removed, use clean water or diluted neutral detergent with a soft cloth or sponge to clean.
Tip:
1. Be sure to stop the tower fan, unplug the power cord, and then disassemble and clean it.
2. After cleaning, please completely dry the parts before installation and use, and avoid direct sunlight.
3. Do not use thinner, light gasoline, acid cleaner or alkaline cleaner to clean.
Remove the grill
As shown in the figure, use the special wrench ⑤ to turn it counterclockwise to remove the rear grille fixing screw. Pull back the groove on the top of the rear grille to remove the rear grille.
Tip: When replacing the rear grille, first insert the positioning column at the bottom of the rear grille into the positioning hole of the rear shell, and then fasten the buckles upwards from the bottom.
To remove the impeller:
As shown in the figure, use the special wrench ⑤ to turn it counterclockwise to remove the fixing screw at the bottom of the impeller. Push the impeller up to make it stand against the top of the impeller compartment, and then pull it out to remove it.
Non-cleanable parts: tower fan body, power cord
Please use a soft dry cloth to gently wipe the tower fan main unit and power cord.
Tip: Do not wash any parts other than the rear grille and impeller with water or other liquids.
14.Q: How does Xiaomi Smart Tower Fan generate air?
A: The rotation of the wind wheel drives the rotation of the impeller to generate convection, and the wind is soft and the wind frequency is high.
15.Q: Why is there a metal sheet on the impeller of Xiaomi Smart Tower Fan?
A: The metal sheet can balance the fatigue of the fan blade against vibration and prevent the blade or bearing from breaking.
16.Q: How does Xiaomi Smart Tower Fan move?
A: When moving, be sure to stop the tower fan and pull out the power plug. Stabilize the tower fan to avoid damage to the machine or personal safety caused by falling.
Mi Home APP Related
1. Q: Does Xiaomi Smart Tower Fan support networking?
A: Xiaomi Smart Tower Fan supports WiFi function. After connecting to the network through Mi Home APP, it can realize remote control of fan on/off, mode switching, gear stepless adjustment and other functions.
2. Q: Does Xiaomi Smart Tower Fan have to be connected to a Xiaomi router?
A: Xiaomi Smart Tower Fan is compatible with mainstream routers on the market. It should be noted that Xiaomi Smart Tower Fan has the following requirements for wireless network:
1. Only connect to 2.4G WiFi network; 5G WiFi is not supported;
2. The SSID of WiFi does not support Chinese and special characters;
3. The WiFi encryption method needs to be WPA/WPA2, WEP is not supported;
4. The router needs to enable the DHCP function. Currently, it does not support specifying static IP, web page authentication and enterprise-oriented 802.1X network.
3. Q: How to reset WiFi on Xiaomi Smart Tower Fan?
A: Press
and hold 
and at the same time, after hearing a long beep, the Wi-Fi has been reset successfully, and it enters the waiting state. Wi-Fi needs to be reset when:
The Xiaomi Smart Tower Fan's WiFi needs to be reset in the following cases:
1. Change the Mi Home APP’s account bound to the fan;
2. Replace the router connected to the fan;
3. Change the password and account of the router;
4. Mi Home APP cannot control the fan;
4. Q: How to bind Xiaomi Smart Tower Fan with Mi Home APP?
A: Download the app first: scan the QR code on the manual with your mobile phone or search for the "Mi Home" app through play store to download and install. Make sure that your home WiFi can access the Internet normally.
1. Open the Mi Home App, click the "+" in the upper right corner, you can add it from a nearby device, or you can add it manually; follow the App prompts.
2. Select the WiFi that Xiaomi Smart Tower Fan wants to connect to and enter the password, click "Next", if "Mi Home is trying to turn on or off WiFi" pops up during the networking process, click "Allow once".
3. After the device is successfully connected to the Internet, click "Use Now".
5. Q: What is the status of the WiFi indicator of Xiaomi Smart Tower Fan?
A: The status of the WiFi indicator is as follows:
6. Q: Does Xiaomi Smart Tower Fan have Bluetooth gateway function?
A: Xiaomi Smart Tower Fan has no Bluetooth gateway function.
7. Q: How to turn on and off the Xiaomi Smart Tower Fan through the app?
A: Open Mi Home App, click Xiaomi Smart Tower Fan, click the power button to power on, and click again to power off.
8. Q: How does Xiaomi Smart Tower Fan switch modes through the app?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the direct blower to switch between direct blower, natural breeze and sleep wind, and the icon will light up when the corresponding mode is turned on.
9. Q: How does Xiaomi Smart Tower Fan adjust the air volume through the app?
A: Open the Mi Home App, click the Xiaomi Smart Tower Fan, and select the gear setting after turning it on. There are 100-level speed setting of infinite adjustment.
10. Q: How does Xiaomi Smart Tower Fan adjust the fan's head through the App?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the fan shaker switch to turn on the shaker function 30°, 60°, 90°, 120°, 150°. Without turning on the fan head, the rotation angle of the fan can be adjusted by 7° at a time.
11. Q: How does Xiaomi Smart Tower Fan set the timer shutdown through the app?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the value in the timer shutdown option after turning it on to set the timer shutdown time. Up to 8 hours timing, accurate to the minute.
Tip: The timed power on can be set through the smart scene.
12. Q: How to turn on/off the indicator light/beep/child lock of Xiaomi Smart Tower Fan through Mi Home App?
A: Open the Mi Home App, click on Xiaomi Smart Tower Fan, swipe up to the bottom to display the related function switches, click to turn on or off. After the fan turns on the child lock, press any button, all the indicators flash twice, the buzzer beeps twice, the fan does not respond to the button operation; in the Mi Home App plug-in of this product, the child lock function can be turned off; You can also turn off the child lock function after setting up WiFi or unplugging the power plug and turning it on again.
13. Q: Does Xiaomi Smart Tower Fan support multiplayer control?
A: Support multiple people to control the same Xiaomi Smart Tower Fan, provided that it needs to be shared with designated users through the "Mi Home" APP. Open the Mi Home App, click Xiaomi Smart Tower Fan, click "…" in the upper right corner to select device sharing, which can be shared with Xiaomi accounts, etc.
Note: Natural wind mode and sleep mode only support 4-speed adjustment.
14. Q: Does Xiaomi Smart Tower Fan support firmware upgrade?
A: Xiaomi Smart Tower Fan supports firmware upgrade. Check for Firmware Updates Click … in the upper right corner of the Xiaomi Smart Tower Fan plug-in, select General Settings, and check for firmware updates. If there is new firmware, click Update Now.
15. Q: After the Xiaomi Smart Tower Fan is shared with others, can the shared person upgrade the firmware?
A: Currently, users who are shared are not supported to upgrade the firmware of the product.
16. Q: How to unlock Xiaomi Smart Tower Fan?
A: 1. Via App: Open the Xiaomi Smart Tower Fan plug-in, click “…” in the upper right corner to enter settings, click general settings, delete the device, and then unbind.
2. You can also unbind by resetting the WiFi on the fuselage.
17. Q: Does Xiaomi Smart Tower Fan support Alexa speaker?
A: Xiaomi Smart Tower Fan supports Alexa speaker, which can control fan on/off, gear switch, swing switch, and child lock switch.
FAQ and Troubleshooting
1. Q: Xiaomi Smart Tower Fan in Mi Home APP always shows offline, or cannot connect to WiFi, how to solve it?
A: 1. Confirm whether the Xiaomi Smart Tower Fan is powered on and running normally.
2. Confirm whether the WiFi is normal.
3. Check whether the fan has been offline for more than half an hour, and the Wi-Fi needs to be reset for more than half an hour. Check whether the router frequency band is 2.4G frequency band, and adjust the router frequency band to 2.4G frequency band;
4. Please unplug the power cord, then power on after 10 seconds (the power needs to be discharged for a period of time), try to reset the WiFi of the Xiaomi Smart Tower Fan, and reconnect, it is recommended to be within 1 meter of the router when connecting, after the connection is successful Move again.
5. Reset the fan Wi-Fi, reconnect to the APP, if the connection fails, you can try again after changing the network environment such as a mobile phone hotspot.
2. Q: Why can't the Mi Home App on my phone discover the device?
A: You need to select Settings-Privacy-Permission manager-Location-Mi Home-Allow all the time; Different mobile phone have different way of opening positions. To confirm the position, you can contact the mobile phone manufacturer. If the region information of the Mi Home App is the mainland region, it is recommended to log out of Xiaomi account and select the local region when logging in again.
3. Q: What are the requirements for the Xiaomi Smart Tower Fan to connect to the router?
A: The fan is compatible with most home routers on the market; the router encryption method supports WPA, WPA2, but not WEP; the router must enable DHCP, and does not support specifying a static IP; it does not support web page authentication and enterprise-oriented B02.1X network authentication methods .
4. Q: How many control methods does Xiaomi Smart Tower Fan have?
A: There are 4 control methods, namely Google voice assistant, Alexa speake, Mi Home APP remote multi-person control, Mi IoT smart connection.
5. Q: How does Xiaomi Smart Tower Fan realize Mi IoT smart connection?
A: Xiaomi Smart Tower Fan uses WiFi to connect to the network and can be linked with other devices, such as a Bluetooth thermometer and hygrometer, which can be turned on or off when the temperature reaches (sub-devices need to be equipped with gateways such as bedside lamp, Bluetooth gateway and related linkage devices need to be purchased separately; it can also be linked through the following WiFi devices, such as Mi air purifiers, air conditioners, etc. with temperature and humidity sensors, etc., which can be set in the Mi Home APP smart scene.
6. Q: How to disassemble and clean the rear grille and impeller?
A:
1. Use a special wrench to turn counterclockwise to remove the rear grille fixing screw;
2. Buckle the groove on the top of the rear grille and pull it back to remove the rear grille;
3. Use the special wrench to rotate counterclockwise to remove the fixing screw at the bottom of the impeller;
4. Push the impeller up to make it stand against the top of the impeller compartment, and then pull it out to remove it;
5. After the rear grille and impeller are removed, clean water or diluted neutral detergent with soft cloth or sponge.
7. Q: What should I do if the Xiaomi Smart Tower Fan does not turn on?
A: Press the switch/mode switch button , when there is no response or an alarm sound:
1. Check whether the power outlet has electricity;
2. Check whether the rear grille of the fan is installed in place;
8. Q: Can the Xiaomi Smart Tower Fan adjust the air supply angle up and down?
A: Adjusting the up and down angle is not supported.
9. Q: Why is there no response when I turn on the Xiaomi Smart Tower Fan and shake my head?
A:
1. When the fan head stays on the far left (stand on the left hand side opposite to the fan), unplug the fan power supply, and then turn the power on again, turn on the shaking head function (the button or APP is turned on), the fan will automatically calibrate the shaking head angle, Start shaking your head after the calibration is complete. The longest calibration time is 14 seconds. At this time, there will be no response from the fan when the shaking head function is turned on.
2. You can manually turn the center point of the fan head to the center point of the base. If the fan starts to shake its head, the fan is normal.
3. Stand on the opposite side of the fan, turn the fan head to the far right, or the fan starts to shake its head to the left, it means that the fan is in the adjustment of the shaking angle, and the fan is normal. If you don't shake your head, after-sales inspection is required.
10. Q: Can Xiaomi Smart Tower Fan remotely control the fan in the home?
A: After downloading the Mi Home APP and binding it, you can remotely control the on/off status of the fan.
11. Q: I accidentally touch the fan and the fan shakes. Is it normal?
A: It is normal for the tower fan to shake slightly, there is no safety risk, and you can use it with confidence.
12. Q: Why does the Xiaomi Smart Tower Fan make abnormal noises during operation?
A:
1. When the shaking head is turned on for the first time, it is normal for the tower fan to search for the limit position of the shaking head. After the limit position of the shaking head is confirmed, the abnormal sound stops;
2. Change the use position and use it on a flat ground;
3. Apply for after-sales testing.
13. Q: Does Xiaomi Smart Tower Fan have a remote control?
A: There is no remote control, it can be controlled through Mi Home APP.
14. Q: Will the Xiaomi Smart Tower Fan stop automatically when it is disassembled?
A: It will stop, built-in disassembly detection sensor, and the power will stop when the rear grille is opened.
1.Q: What are the features of Xiaomi Smart Tower Fan?
A: 1.Mi Smart Tower Fan features a gentle, variable, stable and quite breeze.
The core advantage comes from the variable frequency DC motor, which has the advantages of lower noise, more stable operation and more energy saving.
2.150° ultra-wide angle three-dimensional ventilation. Cool down quickly and speed up air flow .
3.With Google Assistant and Alexa speaker, you can turn on the tower fan and adjust the gear by sending a voice signal.
4.6.9 mm fine air outlet
5.With a power as low as 3.5 W, it has the power consumption of only 3.48 kWh* for a cool summer, and only consumes 1.19 kWh* for running for 6 days at the highest-grade air volume.
2. Q: Who is Xiaomi Smart Tower Fan suitable for?
A:
1. People who are not suitable for air conditioners and susceptible people (the elderly, children, and some adults);
2. People who pay attention to the taste of life and pursue comfort and health;
3. Seasons alternate, blowing air conditioners is cold, blowing ordinary fans feels too "hard", and people who have cooling needs;
4. People who need to cool down at night and think it is too cold to blow air conditioners;
5. For people who have both cooling needs and indoor ventilation requirements.
3.Q: What are the Package content of Xiaomi Smart Tower Fan?
A：Tower fan body x1, Front base x1, Rear base x1, M5 screws x2, Special spanner x1,User manual x1
4.Q: How to install Xiaomi Smart Tower Fan?
A: Installation step 1: Splicing the chassis
1. As shown in the figure, insert the positioning post of ③ the rear chassis into the positioning hole of ② the front chassis, and press to make it snap into place, so that the rear chassis and the front chassis form a flat chassis.
2. Pass the power cord at the bottom of the main body of the tower fan through the round hole in the center of the chassis
Installation step 2: Install the base
1. Place Tower fan body on the soft table, align the "D"-shaped positioning column at the bottom of the tower fan main body with the "D"-shaped positioning hole inserted into the base(chassis), install the chassis, and press it to fit.
2. Insert 2 M5④ screws into the screw holes of the chassis, and tighten them clockwise with a special wrench⑤
Installation Step 3: Arrange the Power Cord
Install the power cord into the slot at the bottom of the chassis, and pull it out from the power cord outlet. The installation of the tower fan is complete.
Tip: The power cord will be straightened into the wire slot normally, and the power cord will not be damaged.
5.Q: How to connect the Xiaomi Smart Tower Fan to the power supply?
A: Insert the power plug into a qualified power outlet, and after hearing the beep sound, the tower fan is successfully connected to the power supply.
6.Q: What buttons does Xiaomi Smart Tower Fan have?
7.Q: How to switch the Xiaomi Smart Tower Fan on and off?
A: Power on: Press the button
, the tower fan starts to work. The first time it is used, the default is blowing mode, 1 wind blocking. Shutdown: Press the button
in the power-on state, the tower fan stops working.8.Q: How to switch the air volume of Xiaomi Smart Tower Fan?
A: Press the button
to switch the fan speed gear. The corresponding air volume indicator light is always on (see table below). The next time you turn it on, the default is the air volume gear used when you turned it off last time.
| Gear | 1gear | 2 gear | 3 gear | 4 gear |
| indicator light condition |
 |
 |
 |
 |
Tip:
is ON state ；is OFF state9.Q: How does Xiaomi Smart Tower Fan switch modes?
A: Press the button
to switch between direct air, natural breeze mode, and sleep air mode, and the corresponding mode indicator light is always on. The next time you turn it on, it defaults to the mode that was used when the last time it was turned off.10.Q: What is natural breeze?
A: The difference between natural wind and straight blowing is that the change of wind speed changes in an irregular way, that is, simulating natural breeze. When the fan works in natural wind, the wind blown by the fan will be softer than that of direct blowing. Makes people feel more comfortable.
11.Q: How to turn on or off the shaking function of Xiaomi Smart Tower Fan?
A: Press the button
to turn on or off the shaking function . Users can set the shaking angle in the APP. The next time you turn it on, it will default to the shaking head setting that was used at the last time it was turned off.12.Q: How to shut down Xiaomi Smart Tower Fan regularly?
A: Press the button to cycle through the timing gears: 1 hour, 2 hours, 3 hours, 4 hours, and turn off the timer, and the corresponding timer indicator lights for 5 seconds (as shown in the table below). After the timing indicator lights up for 5 seconds, it returns to the air volume indicator mode.
Tip: is ON state; is OFF state13.Q: How to clean Xiaomi Smart Tower Fan?
A: Parts that can be cleaned: rear grille, impeller
After the rear grille and impeller are removed, use clean water or diluted neutral detergent with a soft cloth or sponge to clean.
Tip:
1. Be sure to stop the tower fan, unplug the power cord, and then disassemble and clean it.
2. After cleaning, please completely dry the parts before installation and use, and avoid direct sunlight.
3. Do not use thinner, light gasoline, acid cleaner or alkaline cleaner to clean.
Remove the grill
As shown in the figure, use the special wrench ⑤ to turn it counterclockwise to remove the rear grille fixing screw. Pull back the groove on the top of the rear grille to remove the rear grille.
Tip: When replacing the rear grille, first insert the positioning column at the bottom of the rear grille into the positioning hole of the rear shell, and then fasten the buckles upwards from the bottom.
To remove the impeller:
As shown in the figure, use the special wrench ⑤ to turn it counterclockwise to remove the fixing screw at the bottom of the impeller. Push the impeller up to make it stand against the top of the impeller compartment, and then pull it out to remove it.Non-cleanable parts: tower fan body, power cord
Please use a soft dry cloth to gently wipe the tower fan main unit and power cord.
Tip: Do not wash any parts other than the rear grille and impeller with water or other liquids.
14.Q: How does Xiaomi Smart Tower Fan generate air?
A: The rotation of the wind wheel drives the rotation of the impeller to generate convection, and the wind is soft and the wind frequency is high.
15.Q: Why is there a metal sheet on the impeller of Xiaomi Smart Tower Fan?
A: The metal sheet can balance the fatigue of the fan blade against vibration and prevent the blade or bearing from breaking.
16.Q: How does Xiaomi Smart Tower Fan move?
A: When moving, be sure to stop the tower fan and pull out the power plug. Stabilize the tower fan to avoid damage to the machine or personal safety caused by falling.
Mi Home APP Related
1. Q: Does Xiaomi Smart Tower Fan support networking?
A: Xiaomi Smart Tower Fan supports WiFi function. After connecting to the network through Mi Home APP, it can realize remote control of fan on/off, mode switching, gear stepless adjustment and other functions.
2. Q: Does Xiaomi Smart Tower Fan have to be connected to a Xiaomi router?
A: Xiaomi Smart Tower Fan is compatible with mainstream routers on the market. It should be noted that Xiaomi Smart Tower Fan has the following requirements for wireless network:
1. Only connect to 2.4G WiFi network; 5G WiFi is not supported;
2. The SSID of WiFi does not support Chinese and special characters;
3. The WiFi encryption method needs to be WPA/WPA2, WEP is not supported;
4. The router needs to enable the DHCP function. Currently, it does not support specifying static IP, web page authentication and enterprise-oriented 802.1X network.
3. Q: How to reset WiFi on Xiaomi Smart Tower Fan?
A: Press
and hold and at the same time, after hearing a long beep, the Wi-Fi has been reset successfully, and it enters the waiting state. Wi-Fi needs to be reset when:The Xiaomi Smart Tower Fan's WiFi needs to be reset in the following cases:
1. Change the Mi Home APP’s account bound to the fan;
2. Replace the router connected to the fan;
3. Change the password and account of the router;
4. Mi Home APP cannot control the fan;
4. Q: How to bind Xiaomi Smart Tower Fan with Mi Home APP?
A: Download the app first: scan the QR code on the manual with your mobile phone or search for the "Mi Home" app through play store to download and install. Make sure that your home WiFi can access the Internet normally.
1. Open the Mi Home App, click the "+" in the upper right corner, you can add it from a nearby device, or you can add it manually; follow the App prompts.
2. Select the WiFi that Xiaomi Smart Tower Fan wants to connect to and enter the password, click "Next", if "Mi Home is trying to turn on or off WiFi" pops up during the networking process, click "Allow once".
3. After the device is successfully connected to the Internet, click "Use Now".
5. Q: What is the status of the WiFi indicator of Xiaomi Smart Tower Fan?
A: The status of the WiFi indicator is as follows:
| WiFi status | Waiting to connect | Connecting | Connected | Failed to connect |
| Display status | Orange light flashes | Blue light flashes | Blue light is always on | Orange light is always on |
A: Xiaomi Smart Tower Fan has no Bluetooth gateway function.
7. Q: How to turn on and off the Xiaomi Smart Tower Fan through the app?
A: Open Mi Home App, click Xiaomi Smart Tower Fan, click the power button to power on, and click again to power off.
8. Q: How does Xiaomi Smart Tower Fan switch modes through the app?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the direct blower to switch between direct blower, natural breeze and sleep wind, and the icon will light up when the corresponding mode is turned on.
9. Q: How does Xiaomi Smart Tower Fan adjust the air volume through the app?
A: Open the Mi Home App, click the Xiaomi Smart Tower Fan, and select the gear setting after turning it on. There are 100-level speed setting of infinite adjustment.
10. Q: How does Xiaomi Smart Tower Fan adjust the fan's head through the App?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the fan shaker switch to turn on the shaker function 30°, 60°, 90°, 120°, 150°. Without turning on the fan head, the rotation angle of the fan can be adjusted by 7° at a time.
11. Q: How does Xiaomi Smart Tower Fan set the timer shutdown through the app?
A: Open the Mi Home App, click Xiaomi Smart Tower Fan, and then click the value in the timer shutdown option after turning it on to set the timer shutdown time. Up to 8 hours timing, accurate to the minute.
Tip: The timed power on can be set through the smart scene.
12. Q: How to turn on/off the indicator light/beep/child lock of Xiaomi Smart Tower Fan through Mi Home App?
A: Open the Mi Home App, click on Xiaomi Smart Tower Fan, swipe up to the bottom to display the related function switches, click to turn on or off. After the fan turns on the child lock, press any button, all the indicators flash twice, the buzzer beeps twice, the fan does not respond to the button operation; in the Mi Home App plug-in of this product, the child lock function can be turned off; You can also turn off the child lock function after setting up WiFi or unplugging the power plug and turning it on again.
13. Q: Does Xiaomi Smart Tower Fan support multiplayer control?
A: Support multiple people to control the same Xiaomi Smart Tower Fan, provided that it needs to be shared with designated users through the "Mi Home" APP. Open the Mi Home App, click Xiaomi Smart Tower Fan, click "…" in the upper right corner to select device sharing, which can be shared with Xiaomi accounts, etc.
Note: Natural wind mode and sleep mode only support 4-speed adjustment.
14. Q: Does Xiaomi Smart Tower Fan support firmware upgrade?
A: Xiaomi Smart Tower Fan supports firmware upgrade. Check for Firmware Updates Click … in the upper right corner of the Xiaomi Smart Tower Fan plug-in, select General Settings, and check for firmware updates. If there is new firmware, click Update Now.
15. Q: After the Xiaomi Smart Tower Fan is shared with others, can the shared person upgrade the firmware?
A: Currently, users who are shared are not supported to upgrade the firmware of the product.
16. Q: How to unlock Xiaomi Smart Tower Fan?
A: 1. Via App: Open the Xiaomi Smart Tower Fan plug-in, click “…” in the upper right corner to enter settings, click general settings, delete the device, and then unbind.
2. You can also unbind by resetting the WiFi on the fuselage.
17. Q: Does Xiaomi Smart Tower Fan support Alexa speaker?
A: Xiaomi Smart Tower Fan supports Alexa speaker, which can control fan on/off, gear switch, swing switch, and child lock switch.
FAQ and Troubleshooting
1. Q: Xiaomi Smart Tower Fan in Mi Home APP always shows offline, or cannot connect to WiFi, how to solve it?
A: 1. Confirm whether the Xiaomi Smart Tower Fan is powered on and running normally.
2. Confirm whether the WiFi is normal.
3. Check whether the fan has been offline for more than half an hour, and the Wi-Fi needs to be reset for more than half an hour. Check whether the router frequency band is 2.4G frequency band, and adjust the router frequency band to 2.4G frequency band;
4. Please unplug the power cord, then power on after 10 seconds (the power needs to be discharged for a period of time), try to reset the WiFi of the Xiaomi Smart Tower Fan, and reconnect, it is recommended to be within 1 meter of the router when connecting, after the connection is successful Move again.
5. Reset the fan Wi-Fi, reconnect to the APP, if the connection fails, you can try again after changing the network environment such as a mobile phone hotspot.
2. Q: Why can't the Mi Home App on my phone discover the device?
A: You need to select Settings-Privacy-Permission manager-Location-Mi Home-Allow all the time; Different mobile phone have different way of opening positions. To confirm the position, you can contact the mobile phone manufacturer. If the region information of the Mi Home App is the mainland region, it is recommended to log out of Xiaomi account and select the local region when logging in again.
3. Q: What are the requirements for the Xiaomi Smart Tower Fan to connect to the router?
A: The fan is compatible with most home routers on the market; the router encryption method supports WPA, WPA2, but not WEP; the router must enable DHCP, and does not support specifying a static IP; it does not support web page authentication and enterprise-oriented B02.1X network authentication methods .
4. Q: How many control methods does Xiaomi Smart Tower Fan have?
A: There are 4 control methods, namely Google voice assistant, Alexa speake, Mi Home APP remote multi-person control, Mi IoT smart connection.
5. Q: How does Xiaomi Smart Tower Fan realize Mi IoT smart connection?
A: Xiaomi Smart Tower Fan uses WiFi to connect to the network and can be linked with other devices, such as a Bluetooth thermometer and hygrometer, which can be turned on or off when the temperature reaches (sub-devices need to be equipped with gateways such as bedside lamp, Bluetooth gateway and related linkage devices need to be purchased separately; it can also be linked through the following WiFi devices, such as Mi air purifiers, air conditioners, etc. with temperature and humidity sensors, etc., which can be set in the Mi Home APP smart scene.
6. Q: How to disassemble and clean the rear grille and impeller?
A:
1. Use a special wrench to turn counterclockwise to remove the rear grille fixing screw;
2. Buckle the groove on the top of the rear grille and pull it back to remove the rear grille;
3. Use the special wrench to rotate counterclockwise to remove the fixing screw at the bottom of the impeller;
4. Push the impeller up to make it stand against the top of the impeller compartment, and then pull it out to remove it;
5. After the rear grille and impeller are removed, clean water or diluted neutral detergent with soft cloth or sponge.
7. Q: What should I do if the Xiaomi Smart Tower Fan does not turn on?
A: Press the switch/mode switch button , when there is no response or an alarm sound:
1. Check whether the power outlet has electricity;
2. Check whether the rear grille of the fan is installed in place;
8. Q: Can the Xiaomi Smart Tower Fan adjust the air supply angle up and down?
A: Adjusting the up and down angle is not supported.
9. Q: Why is there no response when I turn on the Xiaomi Smart Tower Fan and shake my head?
A:
1. When the fan head stays on the far left (stand on the left hand side opposite to the fan), unplug the fan power supply, and then turn the power on again, turn on the shaking head function (the button or APP is turned on), the fan will automatically calibrate the shaking head angle, Start shaking your head after the calibration is complete. The longest calibration time is 14 seconds. At this time, there will be no response from the fan when the shaking head function is turned on.
2. You can manually turn the center point of the fan head to the center point of the base. If the fan starts to shake its head, the fan is normal.
3. Stand on the opposite side of the fan, turn the fan head to the far right, or the fan starts to shake its head to the left, it means that the fan is in the adjustment of the shaking angle, and the fan is normal. If you don't shake your head, after-sales inspection is required.
10. Q: Can Xiaomi Smart Tower Fan remotely control the fan in the home?
A: After downloading the Mi Home APP and binding it, you can remotely control the on/off status of the fan.
11. Q: I accidentally touch the fan and the fan shakes. Is it normal?
A: It is normal for the tower fan to shake slightly, there is no safety risk, and you can use it with confidence.
12. Q: Why does the Xiaomi Smart Tower Fan make abnormal noises during operation?
A:
1. When the shaking head is turned on for the first time, it is normal for the tower fan to search for the limit position of the shaking head. After the limit position of the shaking head is confirmed, the abnormal sound stops;
2. Change the use position and use it on a flat ground;
3. Apply for after-sales testing.
13. Q: Does Xiaomi Smart Tower Fan have a remote control?
A: There is no remote control, it can be controlled through Mi Home APP.
14. Q: Will the Xiaomi Smart Tower Fan stop automatically when it is disassembled?
A: It will stop, built-in disassembly detection sensor, and the power will stop when the rear grille is opened.
Does it help?
Yes
No