Applied To:
Supports Hall sensor models
Solution:
The lock screen of the mobile phone is because the mobile phone contains a Hall sensor element. The mobile phone with the Hall device will trigger the lock screen when it is close to the magnet. It is a normal phenomenon. Turn off case lock/unlock"in Settings - Always-on display&Lockscreen - Lock Screen Settings to resolve this issue.
Note:
If you want to use a protective case on your phone later, you need to turn on the protective case lock/unlock in Settings - Always-on display&Lockscreen - Lock Screen Settings.
