2．Q: What material of Segway mini PLUS?
A：The material of body is magnesium-titanium alloy,AM60B pressure casting, appearance is PC material.
3.Q: How the waterproofness of Segway mini PLUS？
A：IP54 for unit,IPx6 for battery assembly(Resistant to dust, water, spill),Dust proof: Prevent the foreign material get in completely, but the amount of dust that get in will not affect all the boards of unit’s working, even though it can not prevent all the dust get in at all. Water proof: Can not prevent all the water get in at all, don’t wash it with water directly but could use wet cloth wash it, don’t ride it in heavy or moderate rain since it is easy to falling down. Or you need to slow down when you want to ride it.
4.Q: How to keep safe if you are in danger when riding Segway mini PLUS?
A：If you are happen to some accident that lost control when you riding it; For example: Do not notice there is a pit on the road or encountered a vehicle suddenly, Please follow the principle that insure people safe not the vehicle and it is best way to jump out from the back of unit. Segway mini PLUS use vacuum tire that hard to blow up when punctured and you could ride for distances because it will leaking slowly that keep you safe.
5.Q: What the advantage for Segway mini PLUS’s weight, endurance mileage, speed,property?
A：Segway miniPLUS’s weight is 16.3kg,Adults can easy to lift up. You can learn how to do it in 3 minutes and easy control. The endurance mileage can reach 32km by 75kg rider weight,25℃,15kmh average speed at smooth road, and use LG sells of Li-ion battery. the Max speed can reach 20kmh.
6.Q: Why is there any dust or use mark when you open the new box of Segway mini PLUS？
A:Every Ninebot product need to riding test by tester before factory to ensure every product match the requirement of quality standard.
7.Q: What the requirement for rider when riding Segway mini PLUS？
A：The Recommended Age is 16-60years,the recommended height 130-200cm (4’3”–6’6”).
8.Q: Can Segway mini PLUS turn on when charging？
A: Segway mini PLUS cannot turn on or riding when charging; That will cause charger and body damaged.
9. Q:The payload is25-100kg,Can I still riding it if the weight over 100kg？
A：The out power will be larger as the weight over 100kg but you still can use it, but don’t speed up or down in sudden, riding smoothly. In addition, the grade ability and overstepping ability decreased, you can ride it normally on flat road for this kind of weight.
10.Q: What material of Segway mini PLUS? How long does the battery charging? what the lifetime of the battery?
A：Segway mini PLUS use Li-ion battery; the nominal power of charger is 120W and cost 4-6hours to charging from 0% to100%,the lift time of battery remain above 60% after charging 500times.Please avoid using it at -10℃ below or above 50℃ and -20℃ below or above 50℃ for storage. Please charging battery full if do not use over 30days and store in a cool dry place. The battery’s lift span will be extended that charging every 90days,you can use more than 2 years even if ride 30km.
11.Q: Whether the Segway mini PLUS’s battery can be disassembled?
A：Battery can not be disassembled by privately or it is out of warranty. The interior circuit will be exposed and there is high voltage in it because of disassembly. You will be encounter electric shock or due to the interior circuit damaged.
12.Q: Why the new Segway mini PLUS always speed limit? Need to activation?
A：Activate the new Segway mini PLUS by Ninebot APP. The speed will be limited to 7km/h and turn around slowly. The speed limit will be canceled by APP that the mileage reach1km after finish new rider tutorials.
13.Q: Can Segway mini PLUS turn off automatically when put it aside but no power off after using it?
A：If the unit not power off after using it that will go to sleep mode after standing for 9 minutes and lost power to fall down, and then it will turn off automatically to save the power after 30s and not move it.
14.Q: What kind of tire of Segway mini PLUS? How to pump it?
A：Segway mini PLUS use anti-slip vacuum tube, magnalium hub. The effect for anti-slip and damping is good and the air pressure is 40psi.
15.Q: How to control the headlight ? The headlight will be lighted in the day?
A：Segway mini PLUS consider the riding safety in dark environment fully that equip with auto light and led brake light. The light can light up the front road to know road condition. The light will be adjusted according to environment brightness. The farthest irradiation distance is 5m and can setting switch by APP meanwhile.
16.Q: How about the passing ability for different road condition and obstacle？
A：Segway mini PLUS use 11inch tire that better stability and passing ability than 6~8inch solid tire.
17.Q: Is this normal that lift up Segway mini PLUS but no balance after lay down sometimes?
A：It is normal. You must lay down vertically that can be keep balance when lift up and lay down. This vehicle do not test the message from lift up to lay down if lay down too fast or too slow that can not judge the state for lift up or lay down. You need to hold the vehicle up to step the foot mate or reopen the unit.
18.Q: Is it normal that Segway mini PLUS can run about by itself when get off the vehicle?
A：When the vehicle forerake or backward automatically when get off the Plus that can try to connect with APP and make sure the Reset to Default Balancing Point (-0.8).
19.Q:Why do this design for lean back of speed limit that feeling no safe？
A：It is impossible to use mechanical brake, only change the center of gravity to brake that the vehicle will lean back when overspeed and alarm to slow down. Please practice smoothly and do not accelerate that will easy
