What to do if the Mijia Front Load Washer Dryer Pro 9kg runs without stopping?

If the Mijia Front Load Washer Dryer Pro 9kg runs without stopping, it may be due to the following reasons:
  1. When there is excessive foam inside, the machine will de-foam to prevent it from overflowing. It will then resume operation after the de-foaming process is complete.
  2. During the spin cycle, the laundry inside the washing machine may be tilted, causing the laundry to become unbalanced. The machine will automatically adjust the balance, preventing the timer from running and preventing high-speed spin. Once the laundry is balanced, the high-speed spin cycle will resume, further reducing the timer. If the balance is not achieved after a long period of time, try pausing the washing machine, removing the laundry, shaking it loose, and then placing it back in the spin cycle. Because the laundry's trajectory within the spin cycle is unstable, please follow the following instructions to minimize this:
(1). Load large and small items together. Do not spin small items individually.
(2). Place laundry separately. If the laundry is placed randomly, it may become tangled and cause an imbalance.
If the above methods still do not solve the problem, please apply for local after-sales service center inspection.