Mi Exchange

4 steps to use Exchange Coupon

Evaluate old device

Select the device which you wish to exchange. We'll help you unlock the best exchange value.

Get exchange coupon

Your Mi account will be credited with the exchange value coupon, instantly.

Place new order

Place a new smartphone order & use the exchange value coupon during checkout.

Keep old phone ready

Handover your old phone for a new smartphone at the time of delivery to our executive.

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Mi Exchange FAQs

How do I avail the Exchange Offer?

1. Select the device which you wish to exchange. We'll help you unlock the best exchange value basis device condition & the current market price
2. On accepting the exchange value offered for your device, your Mi account will be credited with the exchange value coupon, instantly.
3. Place a new smartphone order & use the exchange value coupon during checkout.
4. Handover your old phone for a new smartphone at the time of delivery to our executive.

How do I send my old phone back?

Your old phone will be picked up by us at the time the new one is delivered. Kindly keep your old phone ready with all your data backed up.

My phone is listed as eligible and exchange is available in my location. Are there any more conditions to avail the offer?

Well, as long as the phone is in working condition and not physically damaged, it is good for exchange. Your phone also needs to have all the screen locks disabled and accounts unlocked for the exchange to be successful at the doorstep.

Should the device be in working condition to qualify for this offer?

Yes. We hope you understand that for the phone to find a new owner it needs to be in working condition with no physical damage. Your phone also needs to have all Screen locks disabled and device should be unlocked for the exchange to go through.

More FAQs >

Coupon redemption rules

1. Your order should carry only one unit of the smartphone that you wish to purchase using the exchange coupon.
2. Exchange value coupons are only applicable on Smartphone purchases.
3. Accessories, however, can be a part of the same order.
4. Exchange coupon can be clubbed with other coupons.
5. Bank discounts, cashbacks, No Cost EMI will be calculated basis the final amount payable post exchange coupon application.
6. In case the exchange coupon is of higher value, the smartphone being purchased can be ordered without any charges. However, accessories would be chargeable without any shipping cost.

7. No cashbacks/ refunds will be provided if the exchange coupon value is greater than the value of the new smartphone being purchased.
8. The exchange coupon is valid for a time period of 14 days from the time of issuance.
9. Exchange coupons can only be redeemed once. Partial or multiple redemption is not allowed.

Read T&Cs >

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