The Redmi Note 10 Pro doesn't display the contact's name for incoming calls
If the Redmi Note 10 Pro doesn't display the contact's name for incoming calls, please refer to the following steps:
1. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
2. You may have saved duplicate phone numbers for the same contact, one of which does not have a name. This may cause the phone to only display the phone number when receiving a call from this contact. It is recommended that you clear duplicate contact records;
3. You can also try turning on [See caller and spam ID] by going to [Phone] >> [Contacts] >> tap the three dots at the upper right corner >> [Settings] >> [Caller ID & spam] >> [See caller and spam ID];
4. Verify whether you installed third-party apps that interact with calls (such as call blockers or dialer apps). Unlike the MIUI built-in features, these apps may not be compatible with the operating system or user interface and may display no Caller ID when answering a call. In this case, please uninstall the above-mentioned third-party apps;
5. Ensure you are in a place where the smartphone can receive a strong and stable signal;
6. Restart your Xiaomi smartphone to refresh the operating system and see if the Caller ID starts working properly;
7. If the issue persists, you can consider performing a factory reset. This will erase all data on your phone, so make sure to back up the data, log out your Xiaomi and Google accounts, and perform a factory reset.
We hope the above information is helpful. If the issue still occurs, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
1. Ensure that your phone's operating system is up-to-date. Software updates often include bug fixes, security patches, and improvements that can address software-level issues;
2. You may have saved duplicate phone numbers for the same contact, one of which does not have a name. This may cause the phone to only display the phone number when receiving a call from this contact. It is recommended that you clear duplicate contact records;
3. You can also try turning on [See caller and spam ID] by going to [Phone] >> [Contacts] >> tap the three dots at the upper right corner >> [Settings] >> [Caller ID & spam] >> [See caller and spam ID];
4. Verify whether you installed third-party apps that interact with calls (such as call blockers or dialer apps). Unlike the MIUI built-in features, these apps may not be compatible with the operating system or user interface and may display no Caller ID when answering a call. In this case, please uninstall the above-mentioned third-party apps;
5. Ensure you are in a place where the smartphone can receive a strong and stable signal;
6. Restart your Xiaomi smartphone to refresh the operating system and see if the Caller ID starts working properly;
7. If the issue persists, you can consider performing a factory reset. This will erase all data on your phone, so make sure to back up the data, log out your Xiaomi and Google accounts, and perform a factory reset.
We hope the above information is helpful. If the issue still occurs, we hope you could submit user feedback by going to [Settings] >> [Services & feedback], and wait for the future updates.
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