1. Please check if the camera is powered off and ensure that you are using an original adapter;
2. Please try to restart the router;
3. If the power supply of the device and the network is normal, please check the device indicator light:
The blue light flashes: The camera is connecting to the Internet. If the WiFi name or password has been modified, please reset the camera and reconnect;
The yellow light flashes quickly: The camera has been reset, please reconnect it;
The yellow light is always on: The camera needs to be refreshed.
4. Check whether the Mi Home APP version and mobile phone system version need to be updated;
5. Change the network environment and try to establish a mobile hotspot to connect the camera;
6. Confirm whether the SD card is inserted into the camera, pull out it and observe. Some SD cards with poor quality may cause offline problems in the camera.