What to do if your Xiaomi TV F2 32 powers off abnormally?

If your Xiaomi TV F2 32 powers off abnormally, here are some relevant troubleshooting steps for you to check:
1. Ensure the power cable is securely connected to both the Xiaomi Fire TV and the power outlet;
2. Verify if the remote control's batteries are working properly. Weak or depleted batteries may cause erratic behavior. Try to replace them if necessary;
3. Ensure your Xiaomi Fire TV has the latest firmware update installed. By going to [Settings] >> [Device & Software] >> [About] >> [Install Update] and check for updates;
4. If you notice that the Xiaomi Fire TV consistently powers off when running a specific application, it is recommended to update the app or uninstall it;
5. Verify if the "Sleep Timer" feature is enabled on your Xiaomi Fire TV. This feature automatically turns off the TV after a specified period of inactivity. You can check it by going to [Settings] >> [Sleep Timer];
6. If the problem persists and appears to be software-related, consider performing a factory reset. This will erase all settings and data, so back up important information before proceeding. To perform a factory reset, go to [Settings] >> [System] >> [About] >> [Reset] >> [Factory reset].
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.