What to do if the AV port on the Xiaomi TV A Pro 32 cannot work?
If the AV port on the Xiaomi TV A Pro 32 is not functioning properly, there are several steps you can take to troubleshoot and resolve the issue:
1. Ensure that the AV cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a new AV cable to rule out any issues with the cable itself;
2. Check the AV port on the TV for any physical damage or debris that might be obstructing the connection;
3. Please test the device on different ports to determine if the issue is with a specific port;
4. Connect a different device to the AV port (like another gaming console or laptop). This can help determine if the issue is with the TV or the original device you were using;
5. Turn off both the TV and the device connected to the AV port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
6. Make sure your TV’s operating system is up to date. Go to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset].
Note:
Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Ensure that the AV cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a new AV cable to rule out any issues with the cable itself;
2. Check the AV port on the TV for any physical damage or debris that might be obstructing the connection;
3. Please test the device on different ports to determine if the issue is with a specific port;
4. Connect a different device to the AV port (like another gaming console or laptop). This can help determine if the issue is with the TV or the original device you were using;
5. Turn off both the TV and the device connected to the AV port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
6. Make sure your TV’s operating system is up to date. Go to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset].
Note:
Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Does it help?
Yes
No