What to do if the display of the Xiaomi TV F2 50 goes black?
If the display of the Xiaomi TV F2 50 goes black, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Sometimes, a simple restart can help resolve connectivity issues. Power off your TV, wait for a few seconds and then turn it back on;
3. Try resetting the picture settings by going to [Settings] >> [Display & Sounds] >> [Picture Settings] >> [Apps & Video] >> [Picture Reset];
4. Clear the app’s cache by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> [Clear data] and [Clear cache];
5. Check if the app is the latest version;
6. Reinstall the app and see if the issue still persists;
7. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
8. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the issue persists;
4. Try resetting the picture settings of your external devices by going [Settings] >> [Display & Sounds] >> [Picture Settings] >> your input source >> [Picture Reset].
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Examine the TV screen for physical damage, such as cracks or pressure marks;
2. Sometimes, a simple restart can help resolve connectivity issues. Power off your TV, wait for a few seconds and then turn it back on;
3. Try resetting the picture settings by going to [Settings] >> [Display & Sounds] >> [Picture Settings] >> [Apps & Video] >> [Picture Reset];
4. Clear the app’s cache by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> [Clear data] and [Clear cache];
5. Check if the app is the latest version;
6. Reinstall the app and see if the issue still persists;
7. Make sure your TV’s operating system is up-to-date by going to [Settings] >> [Device & Software] >> [About] >> [Install Update];
8. As a last resort, you can try performing a factory reset on your TV by going to [Settings] >> [Device & Software] >> [Reset to Factory Defaults]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Scenario 2:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Ensure the cables connecting external devices to your TV are firmly and correctly plugged into the appropriate ports;
2. Ensure that your HDMI cable is in good condition. If possible, try using a different HDMI cable to see if the issue persists;
3. Change the external device to a different appropriate port and use the TV remote to change the input source and see if the issue persists;
4. Try resetting the picture settings of your external devices by going [Settings] >> [Display & Sounds] >> [Picture Settings] >> your input source >> [Picture Reset].
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Ensure that both your device and your TV are connected to the same Wi-Fi network;
2. Test casting with a different device to see if the issue persists. If the issue is device-specific, there might be a problem with the device;
3. Try casting different content to see if the issue is specific to certain types of media.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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