If the HDMI port on the Xiaomi TV F2 50 is not functioning properly, there are several steps you can take to troubleshoot and resolve the issue:
1. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a new HDMI cable to rule out any issues with the cable itself;
2. Check the HDMI port on the TV for any physical damage or debris that might be obstructing the connection;
3. Please test the device on different ports to determine if the issue is with a specific port;
4. Connect a different device to the HDMI port (like another gaming console or laptop). This can help determine if the issue is with the TV or the original device you were using;
5. Turn off both the TV and the device connected to the HDMI port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
6. Please check for system updates by navigating to the [Settings] icon >> [Device & Software] >> [About] >> [Check for Updates];
7. If all other methods fail, please reset your TV to the factory defaults by navigating to [Settings] >> [Device & Software] >> [Reset to Factory Defaults] >> [Reset].
Note:
Keep in mind this will erase all settings and data on your TV. So be cautious before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.